Search the 42 jobs at Cisco ThousandEyes

As a Senior Software Engineer, you will build a scalable stream processing platform to detect anomalies and develop machine learning algorithms for real-time data processing. You will create microservices, ensure system operations, and adhere to SLAs, contributing to the Alerts platform's critical functionalities.

The Customer Success Specialist will focus on ensuring customer satisfaction and retention by providing support, managing projects, and communicating effectively with customers. Responsibilities include tracking customer health, onboarding, handling escalations, and building long-term relationships to drive success with the ThousandEyes platform.

As a Senior Network Support Engineer, you will support customers by diagnosing and resolving network issues, working with team members to document troubleshooting procedures, and improving processes. The role involves interaction with clients through various channels, providing guidance on network performance and ensuring effective communication of technical information.

As a Senior Product Manager, you will manage Cloud and Enterprise Agents, aligning product roadmaps with engineering teams and identifying growth opportunities. You'll engage with Sales and support teams, prioritize initiatives, and leverage insights for strategy. Strong communication and technical acumen are key for this role, requiring collaboration with diverse stakeholders while ensuring customer satisfaction.

The Director of Site Reliability Engineering will lead teams in shaping and executing cloud and big data strategies to ensure system reliability and security. Responsibilities include mentoring engineers, collaborating with cross-functional teams, and driving operational excellence across platforms.

The Senior Site Reliability Engineer will design and manage large-scale distributed systems in the cloud, enhance platform reliability with application development teams, and automate production operations. The role involves using cloud-native tools while ensuring availability, latency, and performance optimization.

As a Senior Software Engineer, you will work on the Endpoint team to develop backend infrastructure for network issue troubleshooting and analysis. Your responsibilities include maintaining Endpoint services in a FedRAMP compliant environment and managing large-scale distributed production systems.

As a Network Support Engineer, you'll engage with customers and internal teams to provide technical support, troubleshoot issues, and document processes. Your responsibilities include maintaining and improving customer support forums and actively participating in a 24/7 support model. You'll leverage your knowledge of network and application protocols to assist customers in understanding and resolving digital experience issues.

As a Senior Technical Product Manager, you will lead the technical direction for Client Agents, ensuring they are harmonized across different platforms and aligned with organizational strategy. You will collaborate with engineering and PLM teams, manage product delivery, and engage with customers to enhance their experience while fostering innovative ideas for long-term growth.

As a Senior AI Engineer on the AI/ML team, you will design, implement, and maintain AI/ML pipelines, tune and evaluate models including LLMs, and build framework metrics for large-scale ML products. You will utilize diverse data for optimizing networks and ensuring flawless digital experiences.

In this role, you will develop and tune machine learning models, particularly focusing on deep learning and large language models. You'll design large-scale AI/ML pipelines, build evaluation frameworks, and collaborate with other AI engineers to optimize network performance through innovative solutions.

The Site Reliability Engineer will enhance observability for the ThousandEyes platform, focusing on cloud-native monitoring tools and automation. Responsibilities include designing and maintaining monitoring services, establishing best practices for instrumentation, and supporting the incident response process.

As a Senior Site Reliability Engineer on the Datastores team, you will ensure the reliability and performance of critical datastore services such as ElasticSearch, Kafka, MongoDB, and MySQL. You will collaborate with software engineers, design scalable solutions, and drive automation for infrastructure management while participating in incident response.

As a Lead Software Engineer, you'll maintain critical APIs for user management and authentication, design high-velocity microservices, and ensure smooth orchestration for data delivery to customers via web portals.

The Senior Sales Development Representative will connect with prospective customers via phone, email, and LinkedIn, manage inbound marketing leads to drive sales opportunities, and collaborate with sales and account teams. Responsibilities include qualifying leads, maintaining records in Salesforce, and developing relationships with clients.

As a Senior Software Engineer, you will work with measurement code in C/C++ and develop APIs in Kotlin for the Android SDK. You’ll collect environmental data for measurement accuracy, ensuring logical API exposure, clear documentation, and maintainability of SDKs used by third parties.

As a Senior Engineering Manager in Connected Devices, you will lead teams to develop a digital experience assurance platform, driving strategic vision and collaboration across departments to ensure reliable and secure systems for connected devices.

The Senior Site Reliability Engineer focuses on enhancing the observability of the ThousandEyes platform by implementing cloud-native monitoring tools, maintaining an alerting pipeline, and contributing to a robust incident response system. They are responsible for designing, deploying, and maintaining monitoring services that ensure proactive detection of issues across cloud environments.

As a Principal Software Engineer, you will lead architectural and design efforts for various projects, focusing on AI/ML workloads and cloud-based solutions. Your role will involve collaborating across teams to develop innovative solutions, ensuring optimal architectural strategies, and mentoring peers in a fast-paced environment.

The Principal Engineer will lead the Platform Engineering group, ensuring technical direction aligns with current and future challenges. Responsibilities include mentoring engineers, advocating for quality and operational excellence, and fostering innovation in complex problem-solving. The role supports the ThousandEyes SaaS product by maintaining core functionalities for Product teams.