Teleosoft
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The Software Engineering Manager will lead the product engineering team by mentoring members, managing operational tasks, and ensuring the team's alignment with product roadmap goals. Responsibilities include overseeing daily work, recruiting new talent, collaborating with product teams, and driving continuous improvement in processes and technology.
The Product Support Specialist I provides technical support, analyzes software-related issues, and assists clients via email and phone. Responsibilities include creating SQL reports, mastering CountySuite applications, and cultivating client relationships while utilizing ticketing systems and maintaining documentation.