Tanium
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Benefits at Tanium
Financial + Retirement
401(K)
Company equity
Performance bonus
Child Care + Parental Leave
Adoption Assistance
Childcare benefits
Family medical leave
Generous parental leave
Fertility benefits
Office Perks
Commuter benefits
Free snacks and drinks
Health Insurance + Wellness
Dental insurance
Disability insurance
Flexible Spending Account (FSA)
Health insurance
Life insurance
Mental health benefits
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Professional Development
Job training & conferences
Personal development training
Recently posted jobs
Support Engineers at Tanium assist customers in resolving technical issues and improving overall customer experience. Responsibilities include triaging inbound cases, solving support issues, documenting best practices, and providing feedback to engineering. They need to possess strong technical skills and problem-solving abilities, focusing on customer satisfaction and technical expertise.
As a Support Technical Account Manager at Tanium, you will help customers resolve technical issues, improve their experience with Tanium, document best practices, and serve as a technical expert. You will also collaborate with Support Engineers and provide feedback to engineering teams.
As a Support Technical Account Manager, you'll resolve technical issues, assist with customer support cases, and improve customer experience by documenting best practices and providing feedback on Tanium's performance. You'll leverage your technical skills and problem-solving abilities to ensure customer satisfaction and act as a subject matter expert.
