As a Full Stack Engineer at Talkdesk, you'll actively develop web services and backend processes while collaborating with teammates. You'll tackle technical challenges, ensure code quality, and adapt to new technologies to enhance the platform and deliver custom applications. Effective communication and a focus on scalable solutions are key responsibilities.

The Senior Product Owner at Talkdesk is responsible for gathering business requirements from various stakeholders, translating them into functional and technical requirements for Salesforce, and ensuring effective configuration and implementation. The role involves acting as a liaison between technical teams and business users, contributing to continuous improvements, and leading cross-functional collaboration. A strong background in Salesforce and enterprise applications is required, along with leadership and agile environment experience.

The Technical Support Engineer will provide technical assistance by answering support tickets via various communication channels, manage multiple tasks, and collaborate with engineering and product teams. This role involves documenting customer interactions, contributing to knowledge base articles, and maintaining customer records in the CRM system.

The Senior Director of Product Management - AI Platform at Talkdesk will lead the development of AI-driven solutions in customer engagement. This role requires strategic leadership, team management, collaboration with various teams, and direct engagement with customers to drive product adoption and success.

The Vice President of Investor Relations is responsible for creating and implementing an investor relations strategy, managing relationships with investors and analysts, and ensuring compliance with regulatory requirements. This role involves analyzing market trends, conducting financial due diligence for investments, and leading a finance team while maintaining strong communication with stakeholders.

As a Technical Support Engineer at Talkdesk, you will handle technical support tickets, communicate with customers professionally, collaborate with engineering and product teams to resolve issues, and document customer interactions. You will also contribute to the knowledge base and engage in team projects, requiring excellent communication and problem-solving skills.

The Senior Financial Analyst will provide financial guidance and analytical support for the R&D team. Responsibilities include budgeting, forecasting, variance analysis, and creating management reports. The role requires collaboration with business partners to optimize resource allocation and analyze financial trends, supporting strategic decision-making at the leadership level.

The Senior Manager, BI and Data Analytics at Talkdesk is responsible for developing data warehouse strategies, managing the Data Analytics operations team, defining KPIs, implementing data governance standards, and driving data accuracy and usability. They will work with stakeholders to develop requirements, oversee analytics functions, and promote the value of BI across the organization.

As a Financial Systems Analyst, you will support the technology stack for Billing, Accounts Receivable, and Financial operations by troubleshooting issues, enhancing integrations, and collaborating with various teams. You will lead user support, design solutions, document configurations, and ensure compliance with SOX and IT controls.

The Enterprise Account Executive will drive new business development and close sales opportunities in the Finance sector. Responsibilities include building relationships with enterprise clients, developing sales strategies, managing the sales process, and achieving revenue targets. The role requires collaboration with internal teams and understanding customer needs to deliver innovative software solutions.

The Enterprise Account Executive is responsible for meeting revenue objectives, developing sales strategies, building relationships with stakeholders, and communicating market insights. They will engage in problem-solving, prioritize customer needs, and manage a complex sales process for SaaS solutions. They are expected to travel frequently to meet clients and manage accounts effectively.

As a Commercial Account Executive at Talkdesk, you will focus on developing a sales strategy in a defined territory to achieve revenue growth and acquire new customers, collaborating with Solution Engineers and other sales team members. You will engage with CTOs and technical leaders to build relationships and close high-value deals, with a strong emphasis on quota achievement in the SaaS sector.

As an AI Senior Solutions Consultant at Talkdesk, you will implement AI solutions for customers, collaborating with various teams to ensure successful deployments and post-implementation success. Your role includes guiding internal teams, addressing AI challenges, developing templates, and building client relationships to ensure strategic alignment with customer needs.

As a Technical Support Engineer at Talkdesk, you will manage technical support tickets, communicating with customers to troubleshoot issues while collaborating with engineering teams. This role involves documenting customer interactions, providing feedback, and contributing to knowledge articles, with an emphasis on professional and empathetic communication.

The Software Engineer II at Talkdesk will develop, test, and deploy a cloud-based data foundation system and AI agent platform, utilizing AI/ML models and data analysis while collaborating effectively with team members. The role requires adherence to best practices and good communication skills.

The Software Engineer II will develop, test, and deploy a cloud-based data foundation system and AI agent platform, utilizing AI/ML models and conducting data analysis. Responsibilities include collaborating with team members and ensuring adherence to best practices while demonstrating effective communication and a strong commitment to professional growth.

The Principal Software Engineer at Talkdesk will design and deliver cloud-based data systems and AI platforms, collaborate with cross-functional teams, mentor junior engineers, and stay updated on industry trends.

As a Senior Software Engineer at Talkdesk, you will develop and maintain a cloud-based data foundation and AI agent platform, utilizing AI/ML models and various data processing technologies while collaborating with cross-functional teams to ensure high-quality AI solutions.

The Senior Salesforce Developer will be responsible for developing and maintaining Salesforce solutions, designing scalable configurations and integrations, and collaborating with stakeholders in an Agile environment to meet business needs and enhance customer experiences.

The Talent Acquisition Recruiter at Talkdesk is responsible for sourcing and recruiting top talent across EMEA, APAC, and LATAM markets. This role manages the full cycle of the talent acquisition process, ensuring a positive candidate experience, coordinating interviews and offers, and partnering with hiring managers. Strong relationship building and organizational skills are essential.