Search the 10 jobs at Substack

The User Support Specialist at Substack provides expert support to creators and subscribers through live chat and email, collaborates with team members to address user concerns, and stays updated on product changes. The role focuses on problem-solving while aligning with Substack's mission in a fast-paced environment.

The Creator Partnerships Manager at Substack will recruit, support, and collaborate with creators to help them grow their independent media presence using Substack’s features. This role involves strategizing with creators, refining the creator experience, and showcasing Substack as a hub for creative independence.

The Public Programs Coordinator at Substack will manage the execution of various events, both in-person and online, designed to support writers. Responsibilities include project management, budget coordination, and liaisoning with cross-functional teams to create marketing materials. Strong organizational and communication skills are essential, along with experience in PR, communications, and event production.

The Product Analyst will support the Product team in decision-making and strategy by analyzing product performance, user growth, and setting metrics/goals. Responsibilities include collaborating with product managers, engineers, and reporting insights to the broader team.

The Product-focused GM will lead Substack's new Enterprise division, managing teams to build innovative media products, establishing key partner relationships, owning product roadmap, and overseeing P&L management to achieve business goals.

As a Product Manager at Substack, you will deeply understand the product and market to identify growth opportunities, build roadmaps, and strategize go-to-market efforts. You will closely collaborate with leadership and manage full-stack teams to ensure clarity and accountability in product initiatives.

As a Software Engineer in Systems & Reliability at Substack, you will build infrastructure and tools for product engineering. Collaborate with engineers to design scalable systems and contribute to the product lifecycle from concept to deployment. Expect to work with a tech stack including Node/Express, Postgres, and AWS.

As an Android Engineer at Substack, you will develop mobile features, collaborate with designers and other engineers, and maintain the product experience. You'll work on improving user discovery and community tools, and take ownership of your projects while directly engaging with customers to solve problems.

As an Android Engineer at Substack, you will build mobile features to improve app discovery and maintain product experiences. Collaborate with cross-functional teams to define architectural patterns and enhance user flows, while solving customer problems. Emphasize building elegant and high-quality Android applications using Kotlin and the latest Google technologies.

As a part of Substack's Growth team, you will develop and support features for the iOS app, focusing on improving user experiences through A/B testing and collaboration with various teams. You will own your work, engage with customers, and contribute to building a robust platform for readers and writers.