Search the 19 jobs at SquareTrade

This role involves building relationships with partner leadership and store associates, executing core functions to grow the business, supporting new growth initiatives, and analyzing data to manage business proactively.

The Regional Sales Manager will build relationships with retail leaders and associates, drive the adoption of services in their territory, support growth initiatives, and analyze data to manage business proactively.

As a Regional Sales Manager, you will build relationships with partners and associates in your territory, execute core field functions to grow the business, support new growth initiatives, and analyze data for business management. You will also prioritize contact and partner initiatives while providing ongoing support for services offered.

As a Desktop Support agent, you will provide technical assistance and support for computer systems, hardware, and software to US employees. Responsibilities include troubleshooting issues, managing queries through Zendesk, assisting with system setups, and ensuring excellent customer service.

This role involves building relationships with retail leaders and associates, executing business growth functions, supporting new initiatives, and analyzing data to manage business effectively. The position requires frequent travel and direct interaction with partners.

The Program Manager, Customer Insights will lead customer experience strategic efforts, manage design and implementation of programs, and optimize customer experience initiatives by collaborating with cross-functional teams and managing stakeholder relationships.

The Senior Manager, Growth Strategy at SquareTrade is responsible for developing profitable growth strategies in partnership with major retailers and telecom companies. This role involves strategic planning, stakeholder management, channel marketing, and execution oversight to optimize performance and innovation.

The Platform Administrator will lead the management and optimization of the Voice of Customer platforms, collaborating with cross-functional teams to launch projects, monitor system performance, and provide insights through AI dashboards. Responsibilities include optimizing surveys, managing platform features, and fostering relationships with stakeholders.

As a Lead Software Engineer, you will design, code, test, and release new application features for SquareTrade, while mentoring team members and promoting a quality-first mindset. You will build scalable, cloud-native applications, manage deployment risks, and participate in an Agile Scrum environment. Your expertise will help transition the platform to a microservices-based architecture and improve team productivity through technology evaluation.

The Fraud Strategy Process Lead will develop and implement strategies to mitigate fraud risks, enhance fraud prevention processes, and improve customer experiences. They will collaborate with various teams to analyze fraud patterns, manage strategic initiatives, and communicate findings to senior leaders, ultimately aiming to protect customer data and strengthen internal controls.

The Fraud Strategy Process Lead will analyze fraud vectors, develop fraud prevention strategies, collaborate with various functional teams, and manage fraud prevention initiatives while ensuring customer experience and compliance with regulations.

The Fraud Strategy Process Lead will develop fraud prevention strategies, reduce fraud losses, improve efficiency, and enhance customer experiences. Responsibilities include analyzing fraud vectors, coordinating with Fraud Operations, and collaborating cross-functionally to implement detection controls.

The Fraud Strategy Process Lead will develop and implement fraud prevention strategies, analyze fraud patterns, and work cross-functionally to improve processes and customer experiences. The role requires collaboration with various internal teams to implement data-driven solutions and strategies for mitigating fraud risks.

Lead the development of fraud prevention strategies, analyze fraud vectors, and enhance customer experience while collaborating cross-functionally within the company. Responsible for managing strategic initiatives to mitigate fraud risk and improve processes.

The Senior Marketing Manager will develop and execute marketing strategies to enhance program growth, manage partner engagement campaigns, and analyze performance metrics. This role requires collaboration with teams and partners, content creation oversight, budget management, and reporting to senior management.

The Senior Account Partnerships Manager will manage a major account, driving strategy, building relationships, and delivering results by analyzing data and identifying opportunities. The role involves cross-functional collaboration and operational excellence while ensuring the success of partnerships within the retail sector.

The Senior Project Manager will oversee complex, cross-functional projects ensuring timely delivery within quality constraints. Responsibilities include coordinating project activities, managing dependencies, assessing risks, and communicating with stakeholders. The role emphasizes innovation, process improvement, and maintaining comprehensive documentation.

Manage day-to-day supply chain operations for repair depots in Europe, enhancing vendor performance and customer service. Develop KPI analysis dashboards, provide on-site vendor support, and ensure efficient processes across the organization while resolving client escalations and operational issues.

The Supply Chain Operations Analyst at SquareTrade is responsible for managing the daily operations of supply chain processes, improving vendor performance, building KPI dashboards, resolving client escalations, and enhancing overall operational efficiencies. The role focuses on optimizing customer service and ensuring a seamless claims experience through strong relationships with repair vendors.