Benefits at Smith & Nephew

As a Senior Associate OTC, you'll manage the Order to Cash processes, contact customers for debt collection, resolve disputes, allocate payments, and maintain customer accounts. You will need to ensure compliance with collections policies and report potential bad debts while supporting team management and process improvements.

The Sr Process Expert Disputes Resolution will manage invoice disputes, ensuring they are resolved professionally and in accordance with guidelines. Responsibilities include credit and debit processing, collaboration with departments, training new hires, tracking KPIs, and continuous improvement initiatives, with a focus on providing excellent customer service.

The Territory Manager for Hospital at Smith+Nephew will drive sales growth of Advanced Wound Management products in the NSW region. Responsibilities include achieving sales targets, developing key account management plans, and collaborating with staff. A strong understanding of the healthcare industry and prior sales experience in hospitals is essential.