Skybox Security
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Information Technology • Software • Cybersecurity
Provide enterprise-level technical support, troubleshoot customer issues, ensure customer satisfaction, and document knowledge for the technical support team.
Information Technology • Software • Cybersecurity
Lead and manage a team of Server-Side engineers, responsible for developing Skybox applications and improving Change Manager capabilities while ensuring hands-on contributions and technical delivery.
Information Technology • Software • Cybersecurity
The Tier 3 Support Engineer resolves complex technical issues, assists in new feature implementation, and contributes to the knowledge base, primarily focusing on customer support in EMEA and APAC.