Search the 16 jobs at ShiftCare

As a Customer Success Manager at ShiftCare, you'll optimize workflows, analyze support trends, and enhance customer experiences. Responsibilities include client relationship management, tracking product usage, creating training resources, and collaborating with various teams to improve customer satisfaction and retention.

The Sales Operations Analyst will manage and optimize sales and marketing processes through effective CRM management, focusing on data management, campaign reporting, and collaboration with senior leadership to enhance processes and ensure accurate usage of the CRM.

As a Sales Development Representative at ShiftCare, you will engage with small to mid-size companies, qualifying leads via phone, email, and chat, booking demos, and closing sales while collaborating with the marketing team to drive expansion.

As a Product Manager, you will work closely with the CEO and CTO to define product features, prioritize enhancements, and ensure high-quality product increments. Your role focuses on leveraging UX design expertise to drive product improvements and maintain a competitive edge by delivering user-friendly experiences.

As a Software Engineer Team Lead, you will guide a remote engineering team to develop scalable systems, promote best practices, and enhance product quality. You'll be responsible for team outcomes, coordinate feature delivery, and foster a culture of continuous improvement and personal development.

Work as a Mid/Senior Ruby on Rails Engineer at a fast-growing startup redefining the delivery of Aged Care and Disability Services. Build performant and scalable backend architecture, mentor team members, and drive technology initiatives in a collaborative environment. Requirements include 3+ years of Ruby on Rails experience, 5+ years in Web Development, and proficiency in various tools and technologies. Ideal candidates are confident, autonomous, and value communication and collaboration within the team.

The role involves leading and mentoring a customer success team, managing daily operations, ensuring quality and performance metrics are met, handling escalated issues, and collaborating with cross-functional teams to improve customer satisfaction and support processes.

The Partnership Manager will develop and execute strategies to build and maintain partnerships, pursue new opportunities, manage webinar events, oversee the partnership referral program, and monitor performance to align with ShiftCare’s goals.

The Customer Success Manager will manage post-onboarding client relationships with a strong sales focus, making a minimum of 30 outbound calls daily to drive growth, feature adoption, and customer satisfaction. Responsibilities include client engagement, data analysis, and advocating for customer feedback.

As a Web Developer at ShiftCare, you will manage and maintain the marketing website built on Statamic, develop new features using PHP and Laravel, optimize performance for user experience, ensure compliance with SEO best practices, monitor analytics for improvements, and troubleshoot issues to minimize downtime.

The Software Integration Engineer will develop high-quality functionality and integrations in a fast-paced Agile/DevOps environment, focusing on technical architecture, performance improvements, and supporting technology incidents. Responsibilities include integrating third-party services, tackling performance bottlenecks, and contributing to product roadmap discussions.

As a Product Marketing Specialist, you will develop and implement marketing strategies tailored for the North American market, adapting successful Australian approaches. Responsibilities include understanding customer needs, conducting market research, collaborating with teams for product launches, creating marketing content, and analyzing competitors to enhance growth strategies.

As a Sales Development Representative, you'll engage with small to mid-size businesses to qualify leads through various channels, book demos for the Account Executive team, and close sales yourself while collaborating on outbound campaigns with marketing.

As a Talent Coordinator, you will support the talent acquisition process, including screening applicants, engaging candidates through various channels, and coordinating interviews. The role involves managing candidate information and assisting with recruitment projects to ensure an effective hiring process.

This role involves developing and executing marketing strategies for a B2B SaaS company focusing on the North American market. Key responsibilities include understanding customer needs, conducting market research, adapting marketing strategies from Australia, collaborating with teams for product launches, and creating compelling content to drive growth and brand presence.

As an Outbound Account Executive, you will develop and implement sales strategies to generate leads and create new business opportunities. You'll identify potential customers via various outreach methods, present ShiftCare’s value proposition, collaborate with marketing, and achieve sales targets while providing regular performance reports.