Search the 67 jobs at ServiceTitan

As a Customer Success Manager, you will manage a portfolio of home and commercial service companies, analyze user engagement data, lead conversations to align customer goals with ServiceTitan solutions, and discover areas for improvement in the customer experience.

The Senior Manager of Business Operations and Strategy at ServiceTitan will assess market expansion opportunities and lead transformative projects, driving key strategic initiatives and program management in a fast-paced environment. The role requires collaborating with cross-functional teams, conducting analyses, and presenting actionable insights to senior leaders.

As a Customer Success Manager, you will manage a portfolio of enterprise commercial and construction customer accounts, develop senior-level relationships, analyze user engagement data, and help improve customer experience. You will also mentor new hires and look for up-selling and cross-selling opportunities.

The Business Ops & Strategy Specialist will manage day-to-day operations for the Fintech and Business Development teams, ensuring timely payments, tracking performance metrics, and collaborating with various departments. The role requires data analysis, reporting, and process improvement to support the growth of ServiceTitan.

ProProduct Development Representatives identify and connect with existing customers to demonstrate the value of Pro modules, assist Account Managers in closing deals, and manage customer interactions through calls and emails. They log activities and help in report generation, aiming to enhance customer satisfaction and drive sales growth.

The Accounting Integration Specialist will manage accounting data migrations from legacy platforms to Quickbooks and Intacct, ensuring accurate project delivery while acting as a communication link between clients and teams. They'll contribute expertise to product development and facilitate client sessions to clarify project requirements and manage risks.

The Senior Analyst, Success Strategy & Operations will enhance customer success by measuring performance, generating insights, and optimizing operations. Responsibilities include data analysis using SQL/Tableau, driving strategic projects, and improving CS functions to increase user engagement and reduce churn.

As a Marketing Analyst at ServiceTitan, you will drive data-informed decisions by creating and maintaining dashboards, collaborating with stakeholders, conducting root cause analyses, and optimizing website performance through data exploration. Your work will enhance user experiences and support marketing initiatives.

As a Senior Software Engineer at ServiceTitan, you will lead major feature development, working collaboratively with product managers and designers while mentoring junior engineers. Responsibilities include architecting and implementing user-facing features, utilizing a range of technologies within the Microsoft .NET stack, and employing data-driven methods for product decisions.

The Senior Analyst in Success Strategy & Operations will partner with Customer Success to enhance customer experience through strategic and operational projects. Responsibilities include analyzing customer metrics, optimizing processes, managing initiatives, and driving actionable insights to improve customer satisfaction and retention.

The Customer Success Manager will build strong relationships with assigned customers, optimize the use of ServiceTitan, and drive business results through proactive engagement and effective problem resolution. Key responsibilities include account management, data analysis, customer training, and driving customer advocacy to enhance satisfaction and retention.

The Account Executive role involves managing the sales process from initial contact to closing deals, building relationships with potential customers, demonstrating product value, and maintaining a robust sales pipeline while focusing on selling ServiceTitan's Convex Product.

The Marketing Operations Specialist will manage inbound marketing initiatives, schedule meetings, handle CRM data, conduct email campaigns, and re-engage past leads. They must be organized, communicative, and familiar with CRM systems to support sales efforts effectively.

The Senior Software Engineer will develop and implement functional software solutions in a full stack capacity, focusing on mobile applications. Responsibilities include participating in Agile processes, designing software components, coding, debugging, conducting code reviews, and mentoring junior team members.

As a Pricing Manager, you will design and implement innovative pricing strategies, lead cross-functional teams, conduct market research, partner with Product, Sales, and Marketing to align pricing with customer needs, and analyze performance for optimization.

As a Senior Software Engineer at ServiceTitan, you'll architect, design, and implement end-to-end user-facing features. You'll collaborate with product managers and engineers, mentoring others while engaging in 70% development and 30% requirement-related work. The role demands strong communication and extensive knowledge of the Microsoft technology stack and various development tools.

The Senior Manager, Billing Systems leads a team to design, develop, and support scalable SaaS billing solutions using Salesforce Billing and other systems. This role involves managing projects from start to finish in an agile environment, ensuring billing accuracy, facilitating cross-functional collaboration, and driving continuous improvement through innovative strategies.

The Lead Product Marketing Manager will define the strategic role of product marketing for ServiceTitan's B2B Enterprise audience. Responsibilities include establishing go-to-market strategies, developing sales enablement plans, creating compelling product narratives, and influencing product roadmaps through market research and collaboration with sales and customer success teams.

The Principal Software Architect will lead technical vision and architecture for the platform, guiding engineering teams in developing scalable and reliable systems. Responsibilities include designing complex systems, executing roadmaps, mentoring engineers, conducting risk assessments, and aligning technical decisions with strategic initiatives.

The Marketing Analyst will deliver actionable insights to drive web optimization and support marketing initiatives. Responsibilities include building and maintaining dashboards, conducting root cause analysis, collaborating with stakeholders, and using analytics tools to enhance website performance and user engagement.