The Senior Manager of Customer Marketing leads a team focused on enhancing customer engagement and retention across multiple brands. Responsibilities include strategizing marketing initiatives, overseeing lifecycle communications, collaborating with cross-functional teams, and analyzing campaign data to optimize marketing efforts.

As a Product Designer at ServiceTitan, you will design user experiences that enhance customer interaction across various products. You will lead the design process, collaborate with teams to ensure alignment with business goals, and advocate for user needs while maintaining design consistency.

The Customer Success Manager will manage a portfolio of trades companies, enhance customer relationships, analyze engagement data, and drive product value. Responsibilities include developing customer strategies, mentoring team members, and collaborating with key accounts to optimize their use of the company's software.

As an Enterprise Implementation Consultant, you will manage implementation projects for the ServiceTitan platform, ensuring client satisfaction and successful adoption through setup, training, and problem-solving. You will collaborate with teams, document requirements, and mitigate risks while providing tailored solutions to large clients in the Home Services industry.

As a Marketing Development Representative at ServiceTitan, you will identify and connect with potential customers, book product demonstrations, assist in closing deals, and maintain a robust pipeline of leads. You will receive extensive coaching and strive to achieve daily KPIs and exceed monthly quotas while working collaboratively with the sales team.

The Event Associate will support event planning and execution, manage registration systems, provide reporting insights, process vendor contracts, and assist with logistics for events like User Conference and Pantheon. They will ensure effective use of event software and support budget tracking while enhancing attendee experiences.

The Customer Success Manager will oversee the long-term success of ServiceTitan's largest clients, focusing on building partnerships, ensuring product adoption, providing training, and managing account initiatives to enhance customer satisfaction. They will extract insights from user data, manage support escalations, and improve customer experiences.

As a Sales Development Representative, you will generate new business through cold calling and managing outreach campaigns. Responsibilities include qualifying leads, conducting needs assessments, scheduling demos, and reporting sales results. A strong communication skill is required along with the use of sales software like HubSpot.

The Account Executive will build and maintain customer relationships, identify upsell opportunities, demonstrate product value, negotiate contracts, and collaborate with various teams to ensure customer retention and satisfaction. This role requires strong sales skills and the ability to understand customer needs and business goals.

The Vice President of Product, API and Marketplace will drive strategic partnerships and marketplace growth, focusing on expanding the developer ecosystem and platform strategy. Responsibilities include executing business development strategies, leading API monetization, collaborating cross-functionally, and developing a high-performing team to achieve measurable business outcomes.

The Senior Analyst, FP&A will act as a finance business partner to Customer Success teams, managing financial close processes, building models and reports, providing strategic insights, establishing KPIs, and promoting process improvements within a fast-paced environment.

The Senior Partner Marketing Specialist will manage co-marketing initiatives within ServiceTitan’s Partner Program, focusing on content creation, campaign management, performance monitoring, and cross-functional collaboration. They will ensure partners are featured in brand initiatives and assess campaign performance metrics.

The Customer Lifecycle Marketing and Communications Lead will shape customer communication strategies, oversee database management, and collaborate with product and engineering teams to enhance customer engagement. This role includes optimizing automated communications, leading messaging during service disruptions, and analyzing performance metrics to drive lifecycle marketing initiatives.

The Lead Compensation Analyst will design, execute, and analyze compensation programs focusing on equity compensation. Responsibilities include assessing market trends, preparing equity grant files, evaluating program effectiveness, and collaborating with HR on compensation cycles and policies.

The Senior Campaign Marketing Specialist will lead integrated brand awareness campaigns, driving engagement and business growth. Responsibilities include strategy development, cross-functional collaboration, campaign optimization, and performance analysis to enhance brand presence.

The Manager of Financial Planning and Analysis will collaborate with R&D to manage headcount, forecast expenses, and enhance financial processes. This role requires developing financial models, improving cost reporting, and supporting decision-making with analytical insights, ultimately ensuring alignment with the company's operational goals.

As a Senior Analyst in FP&A for Customer Success, you will manage financial planning processes, build models and reports, act as a business partner for the Customer Success team, track KPIs, and promote process improvements. This role requires strong analytical skills and collaboration across departments to drive financial strategy and impact.

As a Sales Development Representative at ServiceTitan, you will be responsible for qualifying leads, identifying sales opportunities, and booking product demos for Account Executives. You will build a pipeline of customers, engage prospects through conversations, and receive coaching to enhance your sales skills.

As a Data Reconciliation Specialist, you'll assist customers with data migration, ensure accurate data imports, utilize tools for performance metrics, troubleshoot issues, and provide superior technical support while being a part of a collaborative team.

The Customer Marketing Specialist will manage and coordinate various customer marketing initiatives, maintain the communications calendar, execute campaign briefs, and analyze engagement metrics across channels. They will collaborate with different functional teams to ensure alignment and timely execution of customer communications.