Ready to be a Titan?
ServiceTitan strives to be the best place our Titans have ever worked, so they can do the best work they’ve ever done. The Experience Design (XD) team is central to this mission. We solve real world problems in the home services industry. We are passionate about bringing innovative and delightful solutions to traditional problems and workflows. Our ambitious team of product designers works closely with product managers, engineers, product marketers and with thousands of our users to help make their lives easier through technology. We embrace agile development and design thinking to ship dozens of new features every month. We measure our success based on our customer’s success. We strive for real impact.
The Senior Product Designer possesses a balanced toolkit of research, interaction design, and prototyping capabilities. As a Senior Product Designer, you are capable of performing discovery research with users, creating journey maps and task flows, and developing prototypes to test your concepts and designs. You’re also adept at being excellent collaborative partners with our friends in Product and Engineering.
This is an opportunity to join one of LA’s fastest growing companies and have your thumbprint on the product that is actively disrupting the Home Services industry.
What You’ll Do
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Collaborate and solution closely with stakeholders, product managers, designers, and developers to ship an extraordinary end-to-end user experience
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Participate in user research and usability studies
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Prototype flows, concepts, and interactions
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Work closely with our design system team and developers to ensure the successful technical implementation of your work
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Champion the tenets of good product design and leverage partnerships with others to build awareness throughout the organization
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Interact with users to develop a solid understanding of their workflows, environments, needs and pain-points
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Design experiences that are engaging, efficient, intuitive and solve real problems
What You’ll Need
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Proven experience designing scalable, web-responsive, and user-centric consumer products
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A strong design portfolio that shows off your process, reasoning and outcomes
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You love collaborating but are also able to take ownership of entire projects
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Excellent ability to develop and sustain relationships across teams and functions
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Aptitude for providing design feedback and a genuine desire to help less experienced designers improve their skill sets
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You thrive in a highly iterative process that involves listening, adapting, moving fast, talking with users, incorporating feedback, and constantly collaborating
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Several years of experience working at a large-scale company
Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.
Top Skills
What We Do
ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses and aim to democratize the power of technology. The trades industry approaches $800B in North America alone and was significantly underserved by traditional software industry leaders prior to ServiceTitan’s entrance to the market.
Today, ServiceTitan powers the businesses of more than 5,000 customers, is backed by the world’s leading venture capitalists, and continues to target triple-digit growth annually. ServiceTitan unlocks for small business, the tools and support that big business has enjoyed for decades; helping everyday entrepreneurs run and grow their businesses so they can build better lives for themselves and their families.
Why Work With Us
Not only do we change the lives of our customers, but we strive to create an environment full of opportunities that will change the lives of our employees. We are committed to giving extraordinary talent, extraordinary opportunity, and we prioritize investing in Titans, through a suite of benefits, learning and growth opportunities, and more.
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