Service Management Group (SMG)
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The Senior Product Manager at SMG is responsible for defining problem statements, collaborating on solutions, developing product plans, maintaining roadmaps, and prioritizing work for the Engineering team. The role requires a strong technical background and experience in product management.
As a Client Success Consultant at SMG, you will manage client relationships for major brands, ensuring their experience management programs run smoothly. Key responsibilities include cultivating strong client connections, project management, consulting on customer experience programs, and driving client satisfaction and growth.