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SMG is looking to add a Sales Development Representative to play an integral part in accelerating SMG’s growth through pipeline creation for assigned industries, effective outbound prospecting, and a focus on generating qualified leads for sales discovery and conversion to pipeline. The role requires targeted research, call, email, and social outreach to identify and qualify buyers in multi-unit restaurant, retail, healthcare and other relevant industries.
Why work at SMG?
SMG is a leading experience management (XM) provider, serving restaurants, retailers, and other multi-location consumer businesses by changing how brands act on customer + employee insights. With a rich 30-year history, SMG is uniquely pairing an enterprise software platform with professional services to help brands generate new revenue, grow existing revenue, reduce detractors, and drive operational efficiencies. And with our 2024 acquisition of Bulbshare, we also help the world’s leading organizations grow through real-time customer collaboration by building mobile-first customer communities in over 30 markets worldwide, enabling clients to collaborate with consumers quickly and effectively for insights, ideation, and advocacy.
We offer our talent -
- Work hard, have fun environment - We work hard to deliver a fulfilling, exciting workplace environment for each SMG employee. Our teams are composed of smart, talented, curious people who love a good challenge.
- Values driven culture where we connect, collaborate & co-create.
- Remote first company (fully remote)
- Unlimited PTO
- Tech provided
- Company sick pay
Diverse, experienced, friendly team which will welcome you, support you and challenge you. We are proud to be an equal opportunity employer. We celebrate diversity and create an inclusive work environment in which all our colleagues experience belonging, have their unique needs respected and met, have equal access to opportunities and resources, and feel fully engaged to contribute to the company’s success.
What we need in this role:
- With this role, we need a self-motivated, driven, high-energy and polished professional that will inspire prospective buyers to engage in conversation with SMG.
- This role will also partner with senior sales leadership that have deep industry expertise to help coach and guide your sales development.
- Success means qualifying leads for sales discovery that convert to pipeline and advance to closed bookings for SMG.
- This role will be expected to leverage and benefit from a variety of integrated CRM tools, such as Outreach, LinkedIn Sales Navigator, SalesIntel, Fellow, 6Sense, SalesForce.com, and many other tools to help you succeed.
- Educated to a degree level or equivalent experience.
- A minimum of 3 years' experience in a similar role is essential.
- Proven ability to deliver consistently strong and measurable results.
- Good appreciation/understanding & application of sales techniques and lead generation processes.
- Accountability for sourcing discovery calls that turns into pipeline and revenue.
- Strong and professional phone presence with willingness to make numerous calls a day.
- Experience with CRM and marketing automation systems to generate, capture, nurture, track and report on leads, conversions and ROI.
- Proficient in Microsoft Office product suite and familiarity with SalesForce.com
- Financially motivated
- Experience with Outreach, HubSpot, or other MarTech/sales technology a plus!
About SMG:
To learn more about our customer, employee, and brand experience management (XM) solutions, visit www.smg.com.
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What We Do
SMG is an enterprise-level experience management (XM) provider that offers a software with a service (SwaS) solution—uniquely combining technology with hands-on professional services to help organizations generate new revenue, grow existing revenue, reduce churn and detractors, and drive operational efficiencies. By delivering insights across the enterprise and measuring experiences at every touchpoint, our differentiated partnership model helps clients change the way they do business.
