Sauce
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The Senior Customer Success Manager at Sauce will manage a portfolio of restaurant accounts, ensuring their success through onboarding, education on product offerings, performance monitoring, and relationship building. This role involves tracking key metrics, upselling opportunities, and acting as an internal advocate for restaurant partners.
Acquire new restaurants for the Sauce platform, set expectations with restaurant partners, be an industry expert on the Sauce platform, conduct demos, own the full sales cycle, be a trusted consultant to partners.
As a Customer Care Team Lead, you'll manage a team of support professionals, handle escalations, promote team development, and ensure high performance standards. You'll analyze KPIs, lead team meetings, and maintain knowledge bases while providing guidance and mentorship to team members.
The role involves acquiring new restaurant partners for Sauce's delivery platform, conducting demos, and managing the full sales cycle from prospecting to signing agreements. Account Executives serve as trusted consultants, helping restaurant owners understand the value of the platform and ensuring successful implementations.
As a Team Lead Frontend Engineer, you will design and implement product features while mentoring a team of developers. You'll be involved in architecture decisions, code reviews, and enhancing best practices to align with customer growth.
As a Customer Success Manager at Sauce, you will oversee a portfolio of restaurant partners, focusing on their success through product education, performance monitoring, and feedback analysis. The role requires building strong relationships, supporting onboarding, and driving account growth and retention based on key performance indicators.
The Head of Data will lead the Business Intelligence and Analytics teams, overseeing the company's data strategy, infrastructure, and processes. Responsibilities include building data teams, enabling self-service analytics, driving business impact through prescriptive analytics, conducting deep-dive analyses, and collaborating with various departments to align data strategy with business goals.
The Senior .NET Backend Engineer will work closely with the CTO to design and execute product roadmaps, develop new features, support existing ones, mentor other developers, and participate in architecture discussions. This role involves API integrations, working with non-relational databases, and ensuring code quality and performance.