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The BPO Program Manager will drive efficiency in third-party BPO partnerships, manage program budgets, analyze data for trends, collaborate with customer success teams, and implement process improvements. The role requires international travel and oversight of BPO leadership.
As a DevOps Engineer, you will develop and maintain CI/CD pipelines, design and implement cloud infrastructure, and ensure reliability, security, and performance of the systems. You will support the development team and improve the overall system monitoring and optimization processes.
As a Fullstack Team Lead, you will oversee the development of the Admin platform, integrate AI tools and third-party services, and manage scrum processes. You'll collaborate with cross-functional teams to drive business applications for operations and customer service, ensuring high standards in development workflows.