As a Desktop Support Engineer, you will provide tier one support by troubleshooting hardware and software issues, handling helpdesk tickets, assisting with equipment installations, and ensuring customer service satisfaction through effective communication and timely resolutions.

The Implementation Specialist II manages the case submission process for new business, ensuring correct information is secured for implementation. Responsibilities include leading onboarding, reviewing case documents, and collaborating with sales and internal teams to address client needs. They maintain databases, track deliverables, and strive for high customer satisfaction.

The Premium Analyst is responsible for managing a portfolio of business related to premium billing and payment processing. Duties include analyzing billing discrepancies, resolving customer issues, applying premiums accurately, conducting audits, and providing excellent customer service. The role involves communication with clients and stakeholders to ensure smooth billing processes.

The Actuarial Student supports actuarial valuations, financial reporting, and risk assessment for Employee Benefit lines. Responsibilities include calculating reserves, preparing reports, assisting in assumption analysis, maintaining actuarial models, and monitoring industry trends, with the expectation of continuous actuarial exam progress.

The Underwriting Operations Associate II supports complex underwriting tasks including triaging, rating, and managing new business. They ensure adherence to workflows, coordinate renewal processes, and communicate with stakeholders while meeting department goals. The role may involve training team members, conducting research for underwriting, managing Excel spreadsheets, and maintaining documentation.

The Underwriting Operations Associate II performs complex underwriting support tasks, including rating, proposing new business, and coordinating renewal processes. Responsibilities involve training team members, ensuring compliance with regulations, and using various software to manage data and communication with stakeholders.

The LTD Claims Examiner II role involves analyzing and adjudicating long-term disability claims. Responsibilities include investigating claims, calculating benefit payments, and managing a caseload of 60-80 cases. The position also requires effective communication with claimants and adherence to policies and regulations.

The Claims Assistant provides administrative support to Claims teams, compiling and analyzing claim information for reports and client packages. Responsibilities include updating claims in the database, assisting with billing, proofreading documents, and maintaining confidentiality in accordance with HIPPA regulations.

As an EIS Solutions Architect Lead, you'll design and implement scalable solutions, provide technical leadership, maintain architectural governance, and collaborate with stakeholders to ensure successful project delivery. You'll also stay updated on emerging technologies and contribute to innovation in the technology stack.

The Claims Examiner I processes New York State statutory Short-Term Disability and Paid Family leave claims, ensuring accurate payments according to regulations. Responsibilities include data analysis, claim adjudication, customer communication, and case management in a team-oriented environment.

The Content Manager is responsible for creating and optimizing copy for RFP responses and marketing materials, coordinating with stakeholders, and maintaining product information. They must manage deadlines, oversee databases, research industry trends, and ensure effective communication across teams, all while working autonomously under tight deadlines.

The Workforce Accommodations Specialist II manages the ADA accommodation process, including evaluating requests, engaging with employees and healthcare providers, documenting accommodations, and providing education on ADA regulations. They ensure confidentiality of personal health information and maintain communication with stakeholders to facilitate effective workplace accommodations.

The Workforce Accommodation Specialist II evaluates requests for workplace accommodations under the ADA, manages caseloads, engages with employees, healthcare providers, and HR partners, and documents accommodation requests. This role requires keeping current with ADA regulations and providing education on accommodations.

As a Client Manager, you will manage dedicated client accounts, providing consultative support and enhancing client relations. Responsibilities include collaboration with sales and implementation teams, ensuring compliance and performance guarantees, and managing administrative duties. You will also analyze data for clients, identify opportunities for growth, and maintain an understanding of client needs to boost satisfaction.

The LTD Claims Examiner I reviews and adjudicates disability claims based on policies and regulations, conducts investigations, calculates benefits, and manages a caseload while providing quality customer service.

The Strategy and Operations Underwriting Consultant collaborates with the Underwriting and Group Insurance Operations team to enhance core systems, streamline underwriting processes, and develop best practices in risk and pricing. This role involves content management, analytics support, and product development, while ensuring compliance with regulatory requirements.

The Claims Examiner Team Lead is responsible for guiding a claims team, supporting the supervisor and examiners in daily operations, managing claims eligibility for short-term disability and leave requests, ensuring compliance with regulations, training, and maintaining strong internal partnerships.

The Product Director is responsible for managing and growing the Life and Disability product offerings, overseeing third-party partnerships, and leading product development and market release initiatives. This role requires market assessments, compliance oversight, and strategic recommendations, along with relationship management across various internal departments and external parties.

The Travel and Expense Program Analyst will manage the travel and expense program, ensuring compliance with company policies, auditing expense reports, providing employee training, and identifying cost-saving opportunities. This role also involves system administration of SAP Concur, process improvement, managing corporate card programs, and supporting employee inquiries related to expenses.

The Sales Training and Readiness Program at Reliance Standard prepares participants for a career in business sales by providing extensive training, hands-on activities, and opportunities to gain product knowledge, strong selling skills, and problem-solving abilities. Completion leads to a sales position with growth potential.