Search the 20 jobs at Relay Financial

The Content Marketing Lead will develop and execute Relay’s content strategy, drive innovative content initiatives, manage a team, analyze content performance, and ensure high-quality content across various platforms to support business growth and brand awareness among U.S. small business owners.

The Product Marketing Manager will develop go-to-market strategies, manage product launches, craft positioning and messaging, conduct market analysis, and collaborate with various teams to optimize product adoption and communication to customers.

Looking for a Senior Full Stack Engineer to work on a collaborative money management platform, making high-impact decisions, and shaping the future of the product. The role involves full development lifecycle, infrastructure management, testing strategies, and agile project planning.

As a Staff Product Manager at Relay, you'll lead the planning, development, and launch of innovative initiatives for a small business banking platform. You'll conduct customer interviews to identify pain points, collaborate with cross-functional teams, analyze data for product decisions, and mentor junior PMs while enhancing product management practices within the company.

As a Customer Experience Specialist at Relay, you will engage with customers via phone and email, providing empathetic support and troubleshooting issues. You will improve the knowledge base, track customer interaction data, and collaborate with various teams on product and feature initiatives. Your focus will be on enhancing customer connections and fostering a positive experience with the platform.

As an Engineering Manager at Relay, you will oversee engineering projects, maintain effective processes, collaborate with senior leadership on technical strategy, and support the growth of a high-performing engineering team while ensuring alignment with business objectives.

As the Senior Customer Operations Manager, you will lead and manage the CX Operations team, enhance customer interactions, implement improvements in customer experience processes, and ensure efficient customer service and support through collaboration and data-driven decisions.

As a Senior Product Manager at Relay, you will own product planning, development, and launch of initiatives, conducting customer interviews to understand their needs, collaborate with cross-functional teams, and leverage data for product decision-making. You will also analyze product data, provide feedback on user experience, oversee the engineering team’s roadmap, and elevate the Product Management practice.

As the Senior Customer Operations Manager, you will enhance customer interactions by leading the CX Operations team, implement learning initiatives, design process improvements, and ensure efficient workflows across departments for high-quality customer service.

The Senior Product Manager will lead the planning, development, and launch of initiatives for Relay's small business banking platform. This role involves collaborating with cross-functional teams, understanding customer needs, analyzing product data, and ensuring high-quality product experiences through strong communication and leadership.

The Lifecycle Marketing Manager is responsible for developing and executing marketing campaigns across multiple channels, analyzing customer behavior, collaborating with cross-functional teams, and optimizing customer interactions throughout the lifecycle to improve engagement and retention metrics.

As a Talent Acquisition Partner at Relay, you'll manage the entire recruitment cycle, build rapport with candidates, advise on hiring strategies, and promote the company’s employer brand. You will play a pivotal role in scaling the team in a dynamic startup environment, ensuring a high-quality candidate experience and driving diversity in hiring.

The Senior Product Designer will participate in the full design cycle including research, prototyping, and user testing, while collaborating closely with the product team to deliver intuitive, aesthetic designs for the SMB banking platform. This role involves shaping design strategies, advocating for user-centric goals, and iterating based on feedback.

The Lifecycle Marketing Specialist will execute and optimize lifecycle marketing campaigns across various channels, including email, SMS, and push notifications. They will analyze customer behavior, work collaboratively with cross-functional teams, and leverage data-driven insights to enhance communication strategies aimed at improving customer engagement and retention.

The Influencer Marketing Manager oversees the Influencer channel, focusing on strategic planning and data analysis to enhance influencer performance and achieve acquisition goals. You will foster relationships with influencers, manage contracts, ensure compliance, and collaborate with cross-functional teams to optimize campaigns and analyze their performance.

The Senior Sales Manager will lead and coach an Account Executive team, build and execute an account-based selling strategy, identify business opportunities, collaborate with cross-functional teams, and analyze sales data to optimize performance.

The Manager, Demand Generation will lead a team to create and scale channel and segment marketing strategies, focusing on driving demand and generating high-quality leads. Responsibilities include planning and executing campaigns across various channels, optimizing lead quality, and collaborating with Sales and RevOps teams.

As a Senior QA Engineer, you will enhance product release quality and improve automation tools. Your responsibilities include collaborating with teams on test automation, creating test plans, and refining testing processes to ensure high-quality software delivery.

As a Brand Designer at Relay, you'll develop and manage creative assets for both digital and physical platforms, influence design strategy through user research, collaborate with the VP of Marketing, and lead a team of freelancers to enhance the brand experience across various touchpoints.

The Talent Acquisition Partner will manage the full recruitment cycle, building rapport and partnerships across departments. This role emphasizes candidate experience and effective hiring strategies in a fast-paced startup environment, contributing to the company's growth and culture.