Search the 16 jobs at Relay Financial

As a Senior Product Manager at Relay, you will own product planning, development, and launch of initiatives, conducting customer interviews to understand their needs, collaborate with cross-functional teams, and leverage data for product decision-making. You will also analyze product data, provide feedback on user experience, oversee the engineering team’s roadmap, and elevate the Product Management practice.

As the Senior Customer Operations Manager, you will enhance customer interactions by leading the CX Operations team, implement learning initiatives, design process improvements, and ensure efficient workflows across departments for high-quality customer service.

The Senior Product Manager will lead the planning, development, and launch of initiatives for Relay's small business banking platform. This role involves collaborating with cross-functional teams, understanding customer needs, analyzing product data, and ensuring high-quality product experiences through strong communication and leadership.

As a Senior Account Manager, you will manage strategic partner accounts, improve account growth through referrals, and become an expert on the product while collaborating with cross-functional teams. You will also identify growth opportunities within accounts and mentor junior team members.

The Senior Sales Manager will lead and coach a team of Account Executives, develop B2B sales strategies, identify business opportunities, and collaborate with cross-functional teams to drive revenue growth for Relay's money management platform aimed at small businesses.

As a Senior QA Engineer at Relay, you will enhance the quality of releases by leading test automation efforts within product teams, providing mentorship, and developing quality engineering roadmaps. Your role involves collaborating with teams to establish consistent automation approaches, executing test plans for web and mobile applications, and ensuring a robust testing environment.

The Manager of Demand Generation is responsible for leading a marketing team to create and scale channel marketing strategies, drive demand, and generate high-quality leads. Responsibilities include planning and launching lead acquisition campaigns, managing team performance, optimizing lead quality, and testing new marketing channels.

The Product Marketing Manager will develop go-to-market strategies, manage product launches, craft positioning and messaging, conduct market analysis, and collaborate with various teams to optimize product adoption and communication to customers.

The Content Marketing Lead will develop and execute Relay’s content strategy, drive innovative content initiatives, manage a team, analyze content performance, and ensure high-quality content across various platforms to support business growth and brand awareness among U.S. small business owners.

Looking for a Full Stack Engineer to work on the collaborative money management platform for small businesses. Responsibilities include full development lifecycle, managing infrastructure, developing testing strategies, agile project planning, and collaborating with internal teams.

As a Staff Product Manager at Relay, you will lead the planning, development, and launch of new initiatives, collaborating closely with engineering, design, marketing, and other teams. You will analyze customer feedback and product data to identify needs and prioritize features, while mentoring junior PMs and shaping the product management strategy.

Looking for a Senior Account Manager to manage strategic partner accounts, drive growth and referrals, and collaborate with cross-functional teams. Must have 4+ years of account management experience, strong interpersonal skills, and proficiency with CRM software and sales tools.

As a Senior Sales Manager, you will lead and coach a team of Account Executives, execute B2B sales strategies, identify business opportunities, and collaborate with cross-functional teams. Your role will involve analyzing market dynamics to improve sales processes and drive revenue growth for small businesses.

As a Customer Experience Specialist, you will engage and support customers via phone and email, provide empathetic and professional assistance, troubleshoot issues, curate a knowledge base, and collaborate with various teams to improve customer satisfaction.

As an Engineering Manager, you'll oversee engineering projects from planning to delivery, ensuring high quality and adherence to timelines. You will collaborate closely with leadership and cross-functional teams, support team growth, and foster a collaborative culture within engineering. Your role will also involve making crucial decisions that align technical efforts with business goals, ensuring an innovative approach to problem-solving in a startup environment.

As a Customer Operations Manager, you will lead the CX Operations team, enhance customer interactions, streamline processes, and implement automation strategies. You will collaborate with Support, Product, and Operations to improve service quality, manage BPO partners, and ensure a customer-centric culture through strategic project execution and continuous improvement initiatives.