The Quality Control Associate is responsible for inspecting, recording, and updating quality attributes in outbound processes. Duties include conducting inspections, collaborating for training, communicating skill gaps, and maintaining company standards for quality management.

As a Resales Specialist at The RealReal, the primary responsibility is to drive sales through client engagement and provide exceptional customer service. This role involves educating clients on sustainable fashion, building brand loyalty, and supporting retail operations, including daily tasks and outreach to existing customers.

As a Resales Specialist (Client Advisor), you will drive sales through client engagement and provide exceptional customer service. Main responsibilities include educating clients about sustainable fashion, managing customer journeys, building brand loyalty, and performing store tasks including opening and closing procedures.

The Valuation Manager will facilitate valuation appointments, provide client education on luxury handbag pricing, conduct real-time valuations, maintain knowledge of market trends, and support the Luxury Consignment Office operations. Key responsibilities include managing client interactions, pricing strategies, and ensuring quality service delivery.

The Customer Experience Specialist is responsible for delivering exceptional customer service, driving sales through engagement, processing consignments, and managing multiple customer journeys. This role requires flexible hours, strong communication, problem-solving skills, and a dedication to customer satisfaction.

The Assistant Manager will collaborate with the Store Manager to ensure exceptional customer service, drive sales metrics, manage day-to-day support for Customer Experience Specialists, and foster a positive work environment. Responsibilities include training the team, achieving supply and demand goals, and leading by example to enhance client loyalty and operational efficiency.

As a Photo Exceptions Specialist, you will oversee customer service inquiries, manage the Zendesk inbox, track corrections from inquiries, and collaborate with departments to resolve operational issues. You'll report on performance metrics, maintain documentation and ensure service level agreements (SLAs) are met while working in a fast-paced team environment.

The Vice President of Data & AI/ML will oversee the Science, Machine Learning, and Data Engineering teams, developing strategies, managing data pipelines, and implementing ML/AI services to enhance customer experience while driving business impact. This role involves collaboration with leadership and mentoring team members to innovate in the data space.

As a Watch Specialist, you will assess, repair, and maintain timepieces, ensuring they meet The RealReal standards. Key responsibilities include diagnosing issues, managing communications around repairs, and supporting educational initiatives.

The Senior Strategic Marketing Manager will identify growth opportunities, analyze customer behavior, and develop data-driven strategies to drive business impact. This role involves executing initiatives for revenue growth, managing strategic partnerships, and ensuring measurable results through advanced analytics and financial modeling. Collaboration with cross-functional teams is key to success.

The Senior Internal Audit Analyst is responsible for conducting Sarbanes-Oxley control testing, managing audit and compliance tools, developing remediation plans, and fostering relationships with stakeholders. They ensure audit compliance, support risk management, and assist in internal audits while maintaining quality documentation and project management.

As a Senior Data Engineer, you will design and maintain high-performance data infrastructures, develop scalable solutions for data platforms, and collaborate with cross-functional teams to optimize data needs, emphasizing MLOps and large-scale data architectures.

The Senior Analyst, People Analytics will develop, design, and implement people analytics, focusing on data integrity and actionable metrics. Responsibilities include identifying trends, creating reports, and collaborating with various teams to enhance HR data solutions. Requires expertise in Workday reporting and analytics.

As a Resales Specialist, you will drive sales through client engagement, provide excellent customer service, build brand loyalty, and assist with daily store tasks such as merchandise replenishment. Your role involves educating clients on The RealReal's sustainable fashion mission and maintaining a high standard of retail operations.

The Quality Control Associate is responsible for inspecting and auditing quality metrics in the Outbound process. This role involves conducting inspections, collaborating with teams to address skill gaps, maintaining brand standards, and fostering a culture of improvement and quality management.

The Quality Assurance Lead will oversee inbound quality activities, lead a team of Quality Associates, report on daily performance, facilitate calibration and certification programs, and partner with managers to ensure goals and accuracy are met.

The People Intern will support Talent Acquisition and Operations, focusing on candidate attraction, onboarding processes, and HR systems. Responsibilities include assisting with diversity initiatives, employer branding, and recruitment practices, as well as coordinating new hire logistics and working on a summer project to enhance talent initiatives.

As a High Risk Authenticator, you will authenticate and evaluate consigned luxury goods, using specific methodologies and technology. You will assess and report on products, ensuring adherence to quality standards while collaborating with senior team members.

The Category Lead Authenticator is responsible for authenticating luxury products, inspecting their condition, writing descriptions, pricing merchandise, and conducting quality control. They will also assist in training team members to maintain quality standards in a fast-paced warehouse environment.

The Communications & Engagement Coordinator will support the L&D team by authoring and deploying communications, managing engagement programs, and tracking effectiveness. Responsibilities include writing impactful communications, organizing engagement initiatives, leveraging data to improve strategies, and maintaining internal resources and calendars to maximize employee engagement.