Search the 9 jobs at Quilt Software LLC

As a Technical Support Representative, you will assist customers via various channels, ensuring they can effectively use the Rain system. Responsibilities include training customers, troubleshooting issues, logging bugs, and providing excellent customer service while promoting company values.

The Technical Support Specialist at Quilt Software provides phone and email support for POS software and hardware, resolves technical issues, and maintains documentation and lab environments for software testing. Ideal candidates should have a strong technical background and excellent customer service skills.

The Customer Onboarding Specialist at Quilt Software will manage new customer setups for the point-of-sale system. Responsibilities include customer training, data imports, hardware setup, and gathering customer feedback. Successful candidates will ensure clients can effectively use the software and maintain communication throughout the onboarding process.

As a Copy Editor at Quilt Software, you will edit and fact-check various content types including blogs, guides, and social media posts. Your role includes ensuring content adheres to brand guidelines and tone, correcting errors, and providing feedback to writers. You will also review materials for SEO best practices and maintain the content calendar.

The AI Technical Evangelist at Quilt Software will drive AI advocacy and awareness, oversee strategic initiatives, and integrate AI solutions into operations. The role includes influencing cross-functional teams, assessing AI's impact on business, and representing Quilt’s AI vision externally through thought leadership activities.

As a Senior Growth Marketing Manager, you will lead initiatives aimed at improving the buyer journey and optimizing paid campaigns. Your responsibilities include developing CRO strategies, conducting user behavior analyses, managing A/B tests, and collaborating with cross-functional teams to enhance user experiences and drive customer conversions.

As an Account Manager at Quilt Software, you will manage client relationships to ensure satisfaction, retention, and revenue growth. Your role includes understanding client needs, tracking performance metrics, and collaborating with diverse teams to enhance the client experience. Proactively address at-risk accounts and identify upsell opportunities.

As a Technical Support Specialist, you will provide critical problem-solving support via phone and email for Quilt's POS software and hardware, troubleshoot Windows and SQL-related issues, maintain lab environments for testing new updates, and ensure excellent customer service by building strong relationships with clients.

The Sr. Customer Marketing Manager will lead growth and partnership marketing initiatives, oversee customer migration strategies, develop communication plans, manage referral programs, and track performance metrics. Candidates should have experience in B2B marketing and a strong skill set in partner program management.