QGenda
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As the Manager of Customer Success for Enterprise Services, you will lead a team of Customer Success Executives, ensuring customer success and renewals, driving adoption and retention of accounts, and overseeing performance metrics. You will also be involved in strategy development, employee management, and enhancing customer relationships while leading best practices and governance aligned with QGenda’s solutions.
As a Senior DevSecOps Engineer, you will secure customer data and applications by integrating security into the CI/CD pipeline, conducting security assessments, managing vulnerabilities, and ensuring compliance with security standards. Collaborating with development and infrastructure teams, you'll enhance security measures and tools while guiding architectural security discussions.
The Implementation Consultant will configure QGenda's Scheduling product based on customer requirements, lead training sessions, and collaborate with cross-functional teams to ensure successful customer onboarding and satisfaction with the product.
As a Senior Software Engineer at QGenda, you will design, develop, and implement improvements and new features to the QGenda.com web application. You will work in a Scrum environment, participate in architecture discussions, conduct code reviews, mentor junior developers, and strive for continuous improvement of the code base with a focus on quality testing.
As an AI Automation Specialist at QGenda, you will automate workflows and improve customer service through AI solutions. You will collaborate with the Customer Experience team to enhance operational efficiency and create documentation for AI-driven solutions while reporting directly to the CCO.
The Operations Specialist, Product Strategy will assist the Product Strategy Team by improving operational efficiency, developing metrics and dashboards, creating presentations for board meetings, and managing project statuses. This role includes fostering communication between teams and ensuring best practices in process documentation and project management are followed.
As an SDET, you will enhance automated testing capabilities for our software, focusing on web and mobile applications. Responsibilities include designing and maintaining automated tests, analyzing product requirements, troubleshooting issues, and collaborating with the team to ensure high software quality.
As an Enterprise Account Executive, you'll manage a set of accounts to expand the use of QGenda products. Your responsibilities include driving sales growth through prospecting, managing the end-to-end sales process, building relationships with C-suite executives, and collaborating with other teams to identify growth opportunities.