As a Customer Support Specialist at QGenda, you will provide exceptional support to customers by delivering best practices through collaboration with the Customer Experience organization. Your role will involve managing customer expectations and ensuring timely resolutions while maintaining accurate tracking of customer interactions and cases.

The CX Training Specialist will conduct engaging training sessions, both in-person and virtually, design and develop tailored training content, and assess training effectiveness. This role focuses on enhancing the employee journey within QGenda by utilizing various training methods and collaborating with cross-functional teams to meet training needs.

The SVP Sales at QGenda will lead and mentor a team to drive pipeline growth, manage strategic relationships with clients, and ensure the team adheres to high activity standards and effective use of CRM tools like Salesforce. This role requires fostering a high-performing team culture and engaging with C-level clients to expand business opportunities.

As a Customer Success Manager, you'll build long-term relationships with clients, drive adoption and expansion of QGenda products, and ensure customer satisfaction. Your focus will involve enhancing customer value through strategic initiatives, monitoring usage, and managing renewal processes, all aimed at retention and revenue growth.

As an Implementation Consultant at QGenda, you will configure and implement the Scheduling product according to customer requirements and best practices, leading training calls, maintaining timelines, and collaborating with cross-functional teams to ensure successful implementation and customer satisfaction.

As a Business Development Representative, you'll support the sales team by cold-calling and emailing healthcare groups, researching companies, qualifying leads, and maintaining communication with prospects, all while updating their interactions in Salesforce.com.

The Senior Account Executive is responsible for driving growth by managing existing accounts, acquiring new business opportunities, and executing the end-to-end sales process. You'll educate customers on QGenda's products, develop relationships with key stakeholders, and collaborate with cross-functional teams to ensure customer satisfaction and success.

The Salesforce Platform Manager will oversee the Salesforce platform's roadmap, gather requirements, lead implementations, manage a team of administrators, and ensure the platform aligns with business needs, working closely with department heads and the VP of IT.

As a Process & Solution Architect, you'll analyze and optimize business processes, collaborate with stakeholders, create documentation for clarity, and mentor team members in process design. Your analytical skills will help internal partners solve complex problems effectively, enhancing organizational performance.

As a Senior Software Development Engineer in Test (SDET) at QGenda, you'll design, develop, and maintain automated tests for web and mobile applications while building test frameworks and driving innovative testing solutions. You'll work closely with developers as part of a Scrum team to ensure high-quality software delivery.

The Instructional Designer will collaborate with various stakeholders to create and validate training content using advanced instructional design methods. They will manage the LMS, develop interactive e-learning solutions, and assess training effectiveness while ensuring compliance with legal and HR training standards.

The Senior Project Manager at QGenda is responsible for overseeing the implementation of QGenda products, ensuring timely execution while maintaining communication with all stakeholders. Duties include managing project documentation, leading process improvement initiatives, and mentoring team members. The role requires exceptional organizational skills and project management knowledge, focusing on customer satisfaction and successful project delivery.

As the Manager of Project Management, you will lead project managers and coordinators, overseeing resource allocation, performance management, and stakeholder engagement to ensure successful project delivery and organizational effectiveness. You will implement strategies for improvement and manage project risks while fostering team development and collaboration.

As a Technical Account Manager at QGenda, you will provide technical support to customers, facilitate their onboarding, and ensure they utilize the QGenda platform effectively. You will engage with various teams to resolve escalated issues and participate in the optimization of workflows to enhance customer success while achieving key business metrics.

As a QA Manager at QGenda, you will lead a team of QA Engineers to ensure high-quality features for web and mobile applications. Your role involves mentoring team members, coordinating testing efforts, and improving testing processes while collaborating with Development and Product teams. You will manage test plans and oversee the execution strategy while focusing on quality assurance.