Search the 141 jobs at PTW

As an Account Manager for Player Support, you will lead and manage a multilingual team of Technical Support Representatives, ensuring operational efficiency and adherence to company standards. Your responsibilities include conducting performance reviews, coaching support staff, and liaising with clients while managing escalated issues. You will set KPIs and develop plans to enhance service delivery during peak game release periods.

As an Account Manager in Player Support, you will develop processes and people to maximize client satisfaction, manage a remote team, handle client issues, set KPIs, coach team leaders, ensure operational efficiency, and support a major gaming partner with top-notch customer service.

The Player Support Advocate will handle customer inquiries and technical issues primarily via non-voice communication, ensuring first-contact resolution and high-quality service. Responsibilities include maintaining confidentiality, conducting fault analysis, identifying trends in queries, and working collaboratively with a multilingual team.

The Unity Game Engineer is responsible for developing and maintaining games using Unity. This role involves collaborating with cross-functional teams to implement game features, optimize performance, debug issues, and participate in code reviews. The engineer will also stay updated on Unity trends to enhance the gaming experience.

The QA Manager will lead a team of video game testers, establish quality assurance strategies, oversee testing processes, and ensure the integrity of video game projects. Responsibilities include mentoring staff, collaborating with stakeholders, managing testing timelines, and staying updated on industry trends.

In this role, you will test and localize video games, ensuring grammatical accuracy and adherence to guidelines. You will work within a multilingual team, identify errors, and write reports on findings to uphold quality standards in localization.

As a Castilian Spanish Localization Game Tester, you will ensure the localization quality of video games by identifying and correcting language errors, adhering to console guidelines, logging issues, and overseeing the quality of your translations. This on-site role requires fluency in Spanish and English, along with a strong understanding of the Spanish culture.

The FQA Lead manages the testing team, overseeing hiring, training, and performance evaluations. They define testing strategies, create detailed test plans, and ensure proper execution of testing activities. They also communicate testing results to stakeholders and ensure compliance with industry standards.

The Game QA Manager will oversee quality assurance processes for computer games, manage a team of QA testers, develop test plans, conduct bug tracking, and collaborate with teams to ensure high-quality game delivery while identifying and implementing improvements.

As a Software QA Lead - Firmware, you will lead a team of testers, develop and maintain functional test cases, track bugs, perform regression testing, and collaborate with developers to ensure product quality in firmware testing.

The Finance Controller will oversee the financial management of PTW America Inc, including managing consolidated financial statements, regulatory reporting, and compliance. Responsibilities also include budget preparation and internal controls development, along with managing and training local finance staff. The role requires strong communication, problem-solving skills, and in-depth accounting knowledge to handle financial risks and ensure accurate reporting.

The Finance Assistant will support the finance team by entering transactions, performing reconciliations, and assisting in the preparation of management accounts. Responsibilities include managing customer receipts, supplier payments, VAT coding, credit control activities, and supporting year-end audits. The role requires strong Excel skills and a proactive approach to problem-solving.

The Community Growth Manager will lead community engagement efforts, create engaging content for gamers, manage social media channels, and analyze metrics to drive growth. Responsibilities include fostering a welcoming environment, coordinating events, collaborating with influencers, and reporting on community health.

As a Senior VFX Artist, you will create and implement high-quality visual effects for video games, collaborating with artists and engineers to integrate VFX smoothly into the game. Responsibilities include optimizing VFX for performance, staying updated with industry trends, and maintaining documentation of processes.

As a Trainee Test Engineer at PTW, you will help ensure the quality of games by identifying bugs, conducting gameplay tests, and working with the development team to enhance game quality. This role is perfect for those enthusiastic about learning software testing in the gaming industry.

As a Localization QA Game Tester, you will ensure that the game is accurately localized into European Portuguese by collaborating with a global project team, correcting language errors, and logging technical issues. This role requires fluency in European Portuguese and conversational English, along with strong attention to detail.

As a Localization QA Game Tester, you will be responsible for ensuring the accurate localization of games. This involves collaborating with a multilingual team, correcting language errors, ensuring adherence to guidelines, logging errors, and overseeing the quality of the localized game content before its release.

As a Senior Backend Software Engineer, you will design and implement a scalable microservice architecture for a UGC social entertainment platform, write clean code in Go, develop and maintain APIs, ensure application performance and security, and manage hosting environments.

The Senior Software QA Specialist will lead a team of manual QA testers, develop and document test cases, collaborate with developers to design testing strategies, track bugs, and monitor the debugging process while keeping up with new testing tools.

As an LQA Lead, you will oversee linguistic quality assurance, managing translations for accuracy and cultural relevance. Responsibilities include coordinating with project managers, monitoring content quality, tracking localization issues, refining processes, and providing feedback and training to testers. Your role also involves preparing reports on project progress and quality metrics.