Search the 34 jobs at PTP

The Senior Java Developer will design and deliver customer experience solutions, analyze requirements, code and test applications, and provide guidance to technical staff. Responsibilities include troubleshooting, documenting applications, and ensuring quality assurance.

The Google Cloud Engineer will assist in migrating products to Google Cloud Platform, manage GCP applications, validate software releases, troubleshoot issues, and utilize tools like Jenkins and Git for deployment.

As an Account Executive, you will prospect and secure new accounts for PTP, aiming to build a strong sales pipeline and drive revenue. You will maintain client relationships, lead proposal development, track account metrics, and provide insights on CX solutions.

The Senior Java Developer will design and deliver customer experience solutions, analyze requirements, code, test, debug, and maintain software applications, providing leadership and technical support to the integrated team. Excellent communication skills are essential for interacting with stakeholders.

The Engagement Manager will develop and maintain client relationships, lead and optimize project delivery, manage day-to-day client interactions, and provide leadership and support for the team. They will also participate in recruitment activities and offer CX thought leadership.

The Senior Genesys Architect will lead the design and delivery of customer experience solutions, facilitating sessions with customers, defining business and technical requirements, and mentoring the technical team. The role involves hands-on experience with Genesys installation and configuration, working closely with project managers to ensure quality delivery.

The Genesys Developer will facilitate JAD sessions, define and document business and technical requirements, design and develop Genesys desktop solutions, and work closely with Project Managers for timely delivery. Responsibilities also include mentoring team members and assisting the sales team with technical presentations.

The Senior Test Analyst will design and deliver customer experience solutions, manage testing efforts based on design documents, write and execute test cases, create test data, monitor test progress, and support User Acceptance Testing while assisting clients in understanding the scope of testing.

The IVR Audio and Localization Specialist will manage multilingual audio IVR prompts, ensuring quality through QA and editing. Responsibilities include managing vendor relationships, gathering customer requirements, and assisting with dialogue design and localization.

The Senior Front-End Developer will develop and maintain user interface elements in web applications, use Vaadin to develop and maintain applications, and assist in training other front-end developers. The role emphasizes user interface design principles and enterprise application refactoring.

The Software Database Engineer and Administrator will design, develop, and administer databases for analytics, web applications for IVR and call center software, and integrations for cloud-based applications. The role includes writing SQL for enhancements and participating in the development of call center analytics systems.

The Data Scientist will design and deliver Customer Experience solutions by utilizing machine learning techniques and data analysis to solve business problems and automate processes. Responsibilities include extracting insights from customer data, implementing ML algorithms, and conducting data analysis.

The IVR Architect will design and deliver customer experience solutions, lead a small team of developers, and ensure that projects meet business and technical requirements while being delivered on time.

The Voice User Interface Designer will design IVR applications, create call flow diagrams, conduct usability testing, and support speech scientist in grammar design. The role involves collaborating with peers and customers to enhance user-centered designs while tuning applications for performance optimization.

The Senior Speech Scientist will design and deliver customer experience solutions by developing grammar for speech-enabled IVR applications, acting as a subject matter expert in speech recognition, and supporting sales with relevant proposals.

The Senior Software Engineer will design and develop stateful AWS applications, validate software releases for multi-locale IVR applications, and write SQL for application configurations. Responsibilities also include using tools like Jenkins and git for deployment and troubleshooting system behaviors with Unix commands.

The Senior Project Manager will oversee the design and delivery of Customer Experience solutions, managing project schedules, scope, resources, and budgets to meet quality expectations. They will maintain client relationships, ensure projects are profitable, and document requirements effectively.

The Senior IVR Developer will design and deliver CX solutions, develop applications, and ensure on-time project delivery. Responsibilities include hands-on application development, collaborating with team members on requirements, and writing SQL for application configuration changes.

The IVR Developer will design and develop customer experience solutions by collaborating with team members, fulfilling technical requirements, and ensuring timely project delivery. Responsibilities include hands-on application development and working closely with a Project Manager.

The Genesys Engineer will design and deliver customer experience solutions, install and test Genesys software, support large implementations, and maintain daily operations. Candidates should have significant experience with various Genesys products.