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Information Technology
The Account Executive will prospect for new accounts, build relationships, drive revenue, and provide CX thought leadership to clients.
Information Technology
The Test Analyst will design and execute web application tests, develop test cases, manage testing efforts, and report progress while collaborating with stakeholders.
Information Technology
As a Genesys Cloud Engineer, you will design and deliver customer experience solutions, implement contact center solutions, and develop call flows.
Information Technology
The Google Cloud Engineer will develop CX solutions, manage GCP applications, execute queries, and troubleshoot systems. Requires strong GCP experience and technical skills.
Information Technology
The Senior Java Developer will design and deliver customer experience solutions, manage software development tasks, and provide technical leadership while ensuring quality and performance of applications.
Information Technology
The Account Executive is responsible for driving revenue by prospecting new accounts, building relationships, and managing client proposals. Key tasks include developing a sales pipeline, tracking metrics, and delivering customer solutions.
Information Technology
The Senior Genesys Architect will design and deliver customer experience solutions, lead a team in implementation, define requirements, and mentor technical staff.
Information Technology
The Genesys Developer will facilitate sessions with customers, define requirements, develop solutions, and mentor team members while collaborating with Project Managers.
Information Technology
The Engagement Manager leads CX solutions projects, builds client relationships, manages delivery teams, and oversees strategies for successful implementation.
Information Technology
The CX Business Architect designs and delivers customer experience solutions, providing strategic leadership and managing client projects while fostering client relationships.
Information Technology
Lead the testing team to design, plan, and execute testing efforts for web and IVR applications, ensuring project deadlines are met.
Information Technology
Analyze caller behavior data and create visual reports to improve IVR experiences. Collaborate with stakeholders for data-driven insights.
Information Technology
The Java Application Architect will lead application development teams, design software solutions, ensure quality assurance, and guide technical staff. They will also analyze requirements and evaluate new technologies to enhance customer experience solutions.
Information Technology
The Senior Test Analyst is responsible for designing testing efforts, writing and executing test cases, creating test data, and collaborating with teams to ensure quality in customer experience solutions.
Information Technology
Design and administer databases, develop web applications, write SQL for application enhancements, and participate in call center analytics systems integration.
Information Technology
Develop and maintain user interfaces for web applications, train team members on front-end development, and implement customer journey solutions.
Information Technology
Manage multilingual audio IVR prompts, oversee voice talent relationships, and assist in designing human/computer dialogue for localization solutions.
Information Technology
The Machine Learning Engineer will design scalable ML solutions, analyze customer data, automate processes, and implement algorithms for business problems.
Information Technology
Design and deliver customer experience solutions, identify requirements, architect solutions, lead a small development team, and ensure quality delivery.
Information Technology
Design and deliver voice user interface applications, gather requirements, create designs, conduct usability testing, and support marketing efforts.