Prosodica

HQ
Chicago, Illinois, USA
Total Offices: 2
26 Total Employees
26 Product + Tech Employees
Year Founded: 2012
Prosodica uses conversational analytics to humanize the way enterprises improve their business.

At Prosodica, we’re all about helping businesses understand their customers and employees better. Our enterprise-grade voice and speech analytics engine offers powerful insights into customer experiences, employee engagement, and overall satisfaction.

Using cutting-edge artificial intelligence, our engine automatically tags and scores every customer conversation. This creates interactive data visualizations that pinpoint areas of concern, connecting them to specific processes or teams, so you can take action where it matters most.

We believe in making data accessible for everyone in your organization—whether you’re an executive or on the front lines. With our system, every representative receives personalized coaching tips after each conversation, empowering them to improve and excel. We put people first by striving to enhance customer experiences and create a more engaged workplace.


Prosodica Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Each employee’s balance of remote and on-site work is based on how they work best, and when in-person collaboration is most effective.

Typical time on-site: Flexible
HQChicago, Illinois, USA
North Suburbs Office
Learn more

What the Team is Saying

Cathy
Sarah
Mindy
Drew
Rolando
Katie
Michael
Gene
Mariano
Sarah

Articles We're In

Shutterstock
Olivia McClure Olivia McClure
Published on January 22, 2024

How — and Why — These Product and Design Collaborate Effectively

Three product and design pros share their secrets to successful teamwork, their strategies for overcoming challenges and the lessons they’ve learned.

Olivia McClure Olivia McClure
Updated on January 24, 2024

For Prosodica’s Founder And CEO, ‘Policy is The Enemy’ of Cultural Progress

Mariano Tan shares his “reject rules, embrace belonging” leadership vision, which empowers employees to build the culture themselves.

Prosodica
Brand Studio Logo
Drew Jacobs Drew Jacobs
Updated on August 28, 2024

What Is Speech Analytics?

Speech analytics records and analyzes conversations to understand the content and sentiment of business communication.

Image: Shutterstock / Built In

Awards

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Technology We Use

AWS (Amazon Web Services)
AWS (Amazon Web Services)
SERVICES
CSS
CSS
LANGUAGES
Cypress
Cypress
FRAMEWORKS
JavaScript
JavaScript
LANGUAGES
Jupyter
Jupyter
FRAMEWORKS
Kafka
Kafka
FRAMEWORKS
Kubernetes
Kubernetes
FRAMEWORKS
Microsoft SQL Server
Microsoft SQL Server
DATABASES
MongoDB
MongoDB
DATABASES
Node.js
Node.js
FRAMEWORKS
Python
Python
LANGUAGES
R
R
LANGUAGES
React
React
LIBRARIES
Rust
Rust
LANGUAGES
Scala
Scala
LANGUAGES
SQL
SQL
LANGUAGES
TypeScript
TypeScript
LANGUAGES
GraphQL
GraphQL
LANGUAGES
Confluence
Confluence
PROJECT MANAGEMENT
Figma
Figma
DESIGN
Google Analytics
Google Analytics
ANALYTICS
Illustrator
Illustrator
DESIGN
JIRA
JIRA
PROJECT MANAGEMENT
Miro
Miro
DESIGN
Tableau
Tableau
ANALYTICS
PyTorch
PyTorch
ANALYTICS
NLP
NLP
ANALYTICS
GPT3
GPT3
ANALYTICS
openAI
openAI
ANALYTICS
Microsoft Teams
Microsoft Teams
COLLABORATION