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Cloud • Software
As an Intermediate Account Manager, you will be responsible for managing client relationships, driving growth through cross-sell and upsell opportunities, and enhancing client satisfaction while achieving business objectives through effective communication and collaboration.
Cloud • Software
The Order Management Specialist at Planet DDS will be responsible for managing billing completeness and streamlining quoting and invoicing processes. This includes using Salesforce to review and process weekly billing, handling customer requests via Zendesk, managing contract terminations, and ensuring data integrity across various systems while assisting in training sales teams on billing policies.
Cloud • Software
The Manager of Software Development at Planet DDS is responsible for leading geographically distributed engineering teams, fostering a culture of excellence, driving technical architecture decisions, implementing productivity enhancements, mentoring engineers, and supporting the company's engineering strategy and quality standards.
Cloud • Software
Responsible for leading customer onboarding projects, ensuring adherence to timelines, budgets, and quality standards while fostering customer satisfaction and team collaboration. The role includes developing project plans, monitoring progress, and guiding customers through the onboarding process.
Cloud • Software
The Quality Assurance Specialist will review and assess customer data conversions for system readiness, provide feedback, maintain audit documentation, and work collaboratively with internal teams to improve data processing and customer experience. The role includes performing audits, monitoring issues, and ensuring successful implementation of ERP systems.
Cloud • Software
The Senior Project Manager at Planet DDS will lead customer-facing onboarding projects, ensuring adherence to timelines, budgets, and quality. Responsibilities include developing project plans, managing communication with stakeholders, overseeing financial aspects, and providing leadership and mentorship to project teams, all while maintaining a customer-centric approach.
Cloud • Software
As a Software Engineer III, you will write scalable, high-quality code, mentor junior developers, and collaborate with teams on new feature design and deployment. You will lead code reviews and improve the performance, reliability, and scalability of the product.
Cloud • Software
The QA Engineer III will advocate for quality throughout the software development process, design and maintain automated testing frameworks, mentor team members on automation practices, and collaborate with product and engineering teams to enhance software performance and reliability. The role involves risk assessment and continuous improvement of the company's SaaS products.
Cloud • Software
The Implementation Coordinator is responsible for overseeing the implementation of cloud-based dental software, ensuring customer onboarding is successful by advocating for client needs, managing project plans, and coordinating data migrations. They will maintain communication with clients and internal teams, provide best practice guidance, and identify opportunities to improve the customer experience.
Cloud • Software
The Senior Software Engineer will lead and contribute to a full-stack engineering team, focusing on backend development in C#. The role involves writing high-quality code, mentoring junior engineers, participating in code reviews, and improving product performance and reliability. The engineer will work in a hybrid setting, contributing to architectural decisions and adopting new technologies to enhance software quality.
Cloud • Software
The Senior Site Reliability Engineer at Planet DDS will focus on enhancing the observability and reliability of cloud applications. This role requires extensive experience with Azure services, incident management, and performance analysis, while collaborating across teams to improve systems and mentor less experienced engineers.
Cloud • Software
Planet DDS is seeking a Software Development Manager with 10+ years of full-lifecycle software engineering experience. The ideal candidate will have strong technical skills in .NET and SQL Server, experience with Agile principles, and a track record of successful team management and mentoring.