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As a Senior Backend Engineer, you will lead back-end development initiatives, create and maintain server-side APIs, improve system health, collaborate with product teams, mentor fellow engineers, and enhance operational stability by producing high-quality, modular software.
The Senior Backend Engineer will write clean, maintainable code primarily in TypeScript, participate in code reviews, collaborate with diverse teams, and help shape the architecture of robust systems. Additional responsibilities include improving software delivery pipelines and resolving production issues.
The Customer Care Advocate will manage intake and inquiry calls for Workers' Compensation and Commercial Auto lines, ensuring high-quality customer service. Responsibilities include handling customer inquiries, maintaining service levels, supporting the team, and advocating for customers.