Search the 19 jobs at Pearl

The Strategic Customer Success Manager is responsible for managing relationships with Dental Services Organizations, ensuring customer satisfaction and growth. Key duties include analyzing customer data for insights, onboarding new clients, developing success plans, and conducting proactive engagement strategies to maximize product adoption and renewals.

As the Lead Product Manager at Pearl, you will define and execute the product strategy, gather requirements, prioritize projects, create metrics for success, design UX for web-based products, and collaborate with leadership to shape the product roadmap. Your role also includes identifying solutions for business bottlenecks and staying informed on technical developments.

As a Full Stack Engineer at Pearl, you will design, develop, and maintain core applications, work with cross-functional teams to build web and desktop applications, and ensure functionality through testing. You will leverage your knowledge of JavaScript frameworks, REST API development, and AWS services to enhance product usability while maintaining a focus on quality and performance.

The Sales Account Executive at Pearl will drive sales growth by identifying new business opportunities in the dental industry, conducting consultative presentations, collaborating with teams, executing sales plans, preparing proposals, negotiating, and maintaining records using CRM software.

The Partner Growth Manager at Pearl will drive revenue growth by managing relationships with integration software partners and distributors. Responsibilities include designing strategic initiatives to engage partners, providing training, coordinating marketing efforts, and analyzing performance data to improve sales and marketing materials.

The Onboarding Specialist will assist in setting up new customers with Pearl's software, perform troubleshooting, maintain customer data, and ensure successful customer onboarding and engagement. Coordination with offices and cross-departmental initiatives will enhance customer satisfaction and loyalty.

The Customer Success Manager will develop and maintain strong relationships with dental practice accounts, ensuring customer satisfaction and facilitating renewals. This role involves troubleshooting, educating customers on product benefits, and collaborating with various teams to enhance the customer experience.

The Partner Success Manager at Pearl is responsible for managing relationships with integration partners post-sale. This role includes developing training content, conducting training sessions, resolving issues, gathering feedback, and optimizing API usage to enhance partner integration and minimize customer churn.

As a Product Manager at Pearl, you will drive the growth of AI solutions by enhancing the product suite, engaging users, and implementing growth strategies. You'll collaborate cross-functionally, leverage analytics to inform decisions, and ensure a superior first-time user experience.

The Enterprise Account Executive will drive new business growth in the Dental Service Organization space, focusing on building relationships with decision-makers and communicating the value of Pearl's solutions. Responsibilities include prospecting, managing sales cycles, supporting integration with systems, and representing Pearl at industry events.

The Senior Quality Assurance Engineer will be responsible for ensuring the reliability and performance of AI solutions through automated and manual testing, primarily within AWS infrastructure. This role involves developing automated tests, performing API testing, and leading a QA team.

The Sales Development Representative at Pearl will drive business expansion through phone selling and online demonstrations, manage pipelines, generate leads, build relationships, and report results to the sales manager. Occasional travel and proactive identification of new business opportunities are also key responsibilities.

The Senior Full Stack Engineer at Pearl will be responsible for building and maintaining core applications, designing and implementing new features, and ensuring they meet usability standards. This role involves interfacing with product and machine learning teams, overseeing testing, and providing technical mentorship to engineers.

The Revenue Operations Analyst will manage CRM operations, support the sales and customer success teams, and optimize sales processes. Responsibilities include CRM data hygiene, managing sales-to-customer success handoffs, handling operational support requests, and creating documentation. The role emphasizes collaboration, efficiency, and automation within a SaaS context.

The Partner Marketing Manager at Pearl will drive awareness and sales through marketing initiatives focused on enhancing partnerships and channel growth. Responsibilities include executing marketing strategies, planning events, developing content, and managing co-marketing efforts. This role requires strong communication and project management skills, alongside a background in dental technology marketing.

As an Integration Software Engineer at Pearl, you will develop and maintain integrations with Dental Practice Management Systems while collaborating with engineering and product teams. You will handle API development using Node/Express and GoLang, ensure proper functionality across browsers, and improve usability of applications, all while adhering to healthcare compliance standards.

As an Engineering Manager at Pearl, you will lead and mentor engineering teams, manage software development processes, oversee system design, and foster communication between teams. You will ensure adherence to engineering standards, facilitate technology adoption, and drive team culture while aligning with company strategy and objectives.

The Enterprise Implementation Specialist at Pearl AI will oversee the implementation of software solutions for DSO customers. Responsibilities include managing the project lifecycle, ensuring technical setup, training stakeholders, and maintaining effective communication with various teams to facilitate a smooth deployment and customer satisfaction.

The DSO Partner Sales Manager will oversee indirect DSO sales through partners, building relationships with dental distributors and software providers, helping sales teams meet revenue targets, and executing DSO pilots. This role requires understanding of industry trends and excellent communication skills.