Search the 15 jobs at Ozow

The IT Support Team Lead will oversee a team of IT support professionals, manage technical support delivery, handle escalations, and ensure high-quality customer service. Responsibilities include leading the team, coordinating support requests, and collaborating on process improvements while fostering a positive team culture.

As a Database Administrator at Ozow, you will manage AWS-hosted database servers, perform database administration tasks including performance tuning, backup management, and security oversight while ensuring compliance with financial regulations. Strong experience with Microsoft SQL Server and either PostgreSQL or MySQL is essential.

Ozow is seeking a Senior Software Engineer to develop well-designed, testable software and collaborate with a passionate team. Responsibilities include developing software using various technologies, ensuring high-scale application performance, and applying DevOps principles.

The Senior DevOps Engineer at Ozow will design and implement DevOps solutions for web-based applications, focusing on automation, security, and infrastructure. The role requires collaboration with development and QA teams to improve efficiency, using tools like Jenkins, Kubernetes, and AWS. Mentoring abilities are essential, as well as experience with both Linux and Windows systems and cloud hosted environments.

As a Technical Integrations & Support Engineer at Ozow, you will assist external developers with system integrations, troubleshoot technical issues, and provide excellent customer support. Your role involves representing the company positively while adhering to policies and SLAs. You will work closely with engineering teams and merchants to ensure seamless integration of services and provide step-by-step technical help.

As a Data Engineer, you will expand and optimize data architectures and pipelines, support cross-functional teams, and optimize the company’s data systems to enhance product and data insights. You are expected to be self-directed, experienced in building and manipulating data systems, and skilled in SQL and Python.

As the Head of Data and AI Platform Engineering, you will lead a team in the design, development, and maintenance of data and AI platforms. Responsibilities include managing and mentoring engineers, collaborating with stakeholders, and implementing best practices for platform engineering, ensuring systems are scalable and performant while keeping up with industry trends.

As a Social Media Coordinator, you'll shape and maintain Ozow's brand presence across major digital channels. Responsibilities include planning and creating social media content, managing production workflows, analyzing performance metrics, and engaging with online communities to foster brand loyalty.

The Sales Growth Specialist will implement data-driven insights to enhance sales strategies, develop training materials, collaborate with sales and marketing teams, leverage tools like Salesforce and analytics platforms, and automate routine tasks for improved execution efficiency.

The Commercial Operations Specialist role focuses on implementing data-driven insights to enhance sales effectiveness. Responsibilities include developing sales enablement resources, collaborating with internal teams, managing Salesforce and analytics tools, and streamlining processes through automation. This role aims to drive revenue growth and optimize workflow across the organization.

The Senior Sales Executive will drive revenue growth by achieving sales targets, generating leads, conducting client outreach, delivering sales presentations, and building strong client relationships. The role requires market research to inform strategies and a proactive approach in a fast-paced fintech environment.

The User Experience Designer will lead the UXD process to create impactful solutions for users. Responsibilities include empathizing with users, collaborating within an Agile team, and applying user insights to improve experiences, particularly in the fintech sector.

As the Head of Data and AI Platform Engineering, you will lead a team to design, develop, and maintain data and AI platforms, ensuring scalability and performance. You will collaborate with stakeholders to meet their data and AI needs, implement best practices, and mentor your team.

As a Live Support Consultant, you will provide customer service by resolving issues, delivering accurate information, and building strong customer relationships. You will work in a collaborative environment and support various communication channels including voice, email, chat, and WhatsApp, with a focus on the payments landscape.

The Senior Test Analyst will create and execute test plans, manage testing throughout the SDLC, and automate manual tests while mentoring junior team members. They will also perform various testing types including acceptance, regression, functional, and stress testing, while liaising with stakeholders to resolve issues.