One Medical
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As a Member Support Specialist, you will be the first point of contact for patients, improving their in-office experience, handling front desk duties, managing patient feedback, and ensuring efficient office operations. You will also assist with patient intake, scheduling, and support the care team with various tasks.
The Field Medical Assistant will support patients by facilitating telehealth visits from their homes, conducting clinical assessments, assessing home safety, managing medications, and ensuring understanding of care plans. They will also assist patients in using technology to coordinate their care and navigate community resources for better health outcomes.