The Director of Customer Success Engineering will lead a technical team focused on customer engagement, ensuring adoption and satisfaction with the company's solutions. Responsibilities include strategic leadership, team management, customer advocacy, and operational excellence, as well as enhancing revenue prospects and utilizing metrics to improve customer retention.

The Regional Sales Manager will be responsible for driving sales growth in their region, managing client relationships, and expanding market presence by developing sales strategies, identifying new business opportunities, and collaborating with various departments to enhance customer satisfaction.

In this role, the Sales Engineer will provide technical expertise to support the sales team, engage with customers to develop tailored solutions, conduct product demonstrations, prepare proposals, and ensure successful customer deployments. The candidate will also stay informed about security products and trends to drive customer satisfaction and high renewal rates.

The Director of Customer Success Engineering leads a technical team to ensure customer satisfaction and effective adoption of solutions. Responsibilities include defining strategic leadership for customer success, managing teams, advocating for customer needs, establishing scalable processes, engaging with executives, identifying growth opportunities, and analyzing metrics to enhance retention.