nib Group
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The Head of Marketing, Digital & Lead Generation is responsible for developing and executing marketing strategies that align with the company's goals to enhance growth and member experience. Key responsibilities include managing brand strategy, acquisition marketing, digital sales, and member engagement initiatives, while leading a team to optimize performance across digital channels.
As a Performance & Reward Specialist, you will develop and implement performance and reward frameworks, conduct job evaluations and salary benchmarking, and support cyclical reward programs. The role also involves advising business leaders on reward policies and maintaining job architecture.
As a Payment Integrity Team Lead, you will oversee a team to ensure compliance and accuracy in payment processes related to NDIS. This includes monitoring invoice processing quality, liaising with NDIA on regulations, and providing strategic guidance to the team in high-pressure situations.
The Complaints Consultant at nib Thrive is responsible for managing and resolving participant complaints with a focus on empathy and effective communication. They analyze complaints to provide actionable solutions while ensuring participant understanding. Relationship management and confidentiality are key aspects of the role.
As the Provider Engagement Team Leader, you will lead a team to enhance support for NDIS providers through quality service, empowering your team to improve processes and technology, and resolve stakeholder issues effectively.
The Provider Engagement Consultant is responsible for ensuring a positive experience for providers in the NDIS landscape by offering support, managing communications, and ensuring compliance. The role requires strong relationship-building skills, effective communication, and the ability to handle provider inquiries and escalations.
As a Provider Engagement Consultant, you will support external providers by facilitating a positive experience, ensuring compliance, and offering guidance in navigating the NDIS landscape. You will manage provider interactions through effective communication, maintain records accurately, and foster strong relationships to enhance provider satisfaction.
The Provider Engagement Team Leader will lead and inspire a team to deliver exceptional support to NDIS providers and stakeholders. Key responsibilities include fostering a culture of growth and quality, improving processes and technologies, and resolving issues effectively, while building strong relationships with service providers.
The Workforce Planner ensures that operational teams are staffed appropriately to meet business demands. Responsibilities include collaborating with stakeholders to create staffing plans, analysing data for staffing solutions, managing capacity plans, and maintaining operational efficiency. The role also involves supporting the Workforce Planning team and documenting processes, all while staying aligned with business goals and best practices.
The Cloud Engineer role focuses on automating infrastructure and software delivery processes, enabling Continuous Delivery/Integration and DevOps practices. Responsibilities include designing CI/CD pipelines, utilizing infrastructure-as-code tools, managing cloud resources, and fostering an Agile culture within teams.
The Product Owner will lead the end-to-end delivery to enhance customer and employee experiences. Responsible for product vision, backlog prioritization, collaboration with cross-functional teams, and regulatory compliance, the role requires strong leadership and the ability to manage stakeholder relationships in a fast-paced environment.