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The VP of Customer Success at NextRoll is responsible for leading the Customer Success, Onboarding, and Professional Services teams. The role focuses on enhancing customer experience, driving retention and growth through upselling and cross-selling, aligning customer success strategies with business objectives, and developing a high-performing team.
Account Managers are responsible for the commercial aspect of the customer's business, focusing on retaining and expanding their book of business. They collaborate with various customer departments to build value, manage contracts and negotiations, and work internally to support customers effectively. Required skills include experience in media, SaaS, and digital advertising account management, technology sales, outstanding communication skills, and a passion for driving value and growth with customers.
As an Account Executive or Senior Account Executive, you will own the complete sales cycle, manage a strong sales pipeline, conduct consultative sales calls, collaborate with internal teams, and provide market insights to support product development, focusing on mid-market or enterprise accounts.
