Multiplier
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As a Support Specialist at Multiplier, you'll respond to customer queries using intercom and Zendesk, analyze product malfunctions, track customer pain points, and maintain a high level of customer satisfaction with a focus on quick resolution of issues.
As a Web Designer, you'll enhance the marketing site and develop a scalable design system. Your responsibilities include optimizing web pages for SEO and conversion, conducting user testing, collaborating with cross-functional teams, and ensuring design quality through thorough QA processes.
As a Senior Product Data Analyst at Multiplier, you will analyze product performance metrics, provide data-driven insights, collaborate with product teams, conduct competitive analysis, and create dashboards to optimize user engagement and retention across products in the HR tech space.
As a Senior Immigration Specialist, you will manage the entire immigration cycle and onboarding process, ensuring a smooth employee experience. Key tasks include handling customer queries, overseeing international relocations, maintaining accurate records, managing vendor relationships, and generating reports related to immigration processes.
As a Sales Enablement Partner, you will work closely with sales leadership to develop and enhance learning strategies for sales teams across various regions. Your responsibilities include creating enablement strategies, assessing learning needs, managing stakeholders, and evaluating the ROI of sales enablement programs to improve sales performance and drive business success.
The Senior Analyst will analyze sales, marketing, and customer success data, develop dashboards using Tableau and Salesforce, collaborate with teams on data-driven strategies, and contribute to a robust data infrastructure. They will focus on identifying trends, tracking KPIs, and building predictive models to optimize business processes.
The SMB/MM Account Executive is responsible for achieving revenue targets by prospecting and closing new named accounts in the SMB/MM sector. The role involves managing the sales pipeline using Salesforce, collaborating with BDRs and CSMs, and representing Multiplier at industry events. Occasional travel is required for client meetings and events.
Manage and implement release activities and commercialize product launches. Collaborate with stakeholders to develop project plans, identify issues in workflows, enhance operational processes, and aid in training and reporting tasks while adhering to company principles.
As a Product Designer, you will collaborate with Product Managers and the Lead Designer to create design solutions for user problems, present ideas, produce wireframes and prototypes, improve design systems, and advocate for user-centered design.
The Onboarding Specialist will manage the onboarding process for clients, ensuring smooth contract signing, verifying employee details, activating insurance, and closing offboarding cases efficiently while communicating with members throughout the process.
As a Global Payroll Presales Consultant, you will assist Sales and Customer Success teams by showcasing the capabilities of global payroll solutions, ensuring they meet client needs and aligning with compliance requirements. You'll conduct client assessments, deliver tailored product demonstrations, and provide insights on industry best practices.
As an Implementation Manager at Multiplier, you'll build relationships with customers, conduct onboarding sessions, deliver platform training, and collaborate with internal teams to ensure client success with the software. You'll advocate for customer feedback to help shape product development.
As an Enterprise Sales Executive, you will drive revenue growth by exceeding sales targets through outbound prospecting and securing new business. You'll manage client relationships, collaborate with teams for pipeline development, and ensure effective onboarding of clients.
The Sales Executive will drive revenue growth by prospecting, closing new business, and managing a robust pipeline. They will engage high-quality leads through cold outreach, collaborate with customer success teams, and strategically approach prospects to win new accounts.
As an Enterprise Sales Executive, you'll drive revenue growth through outbound prospecting, manage sales pipelines using Salesforce, and build client relationships. Your goal is to secure new business accounts and work closely with cross-functional teams to enhance client onboarding and conversion rates.
The Enterprise Sales Executive will drive revenue growth by meeting sales targets, engage in outbound prospecting, manage pipelines in Salesforce, and collaborate with customer success teams. This role involves identifying new business opportunities and managing client relationships while working autonomously in a remote environment.
In this role, you will drive revenue growth by meeting sales targets through outbound prospecting, closing new business, and managing relationships with clients. Collaborate with marketing and customer success teams, and maintain your pipeline in Salesforce. Frequent engagement with prospects and occasional travel will be involved.
The Customer Success Manager will act as the main contact for North American clients, guiding them through onboarding, providing support, conducting training, and fostering client relationships to enhance product adoption and retention. Responsibilities also include monitoring metrics, resolving issues, and collaborating with sales for upsell opportunities.
As an Engineering Manager at Multiplier, you will lead a technology product team from inception to launch, collaborate with product and design teams, ensure high-quality code and engineering practices, and help shape team culture through mentorship and hiring.
The Creative Visual Designer is responsible for creating visually compelling solutions that bring the brand's purpose to life across all channels. This includes executing multi-channel campaigns, maintaining brand excellence, and driving the creative process collaboratively with various teams. The role also involves crafting storytelling elements and managing complex projects to inspire connections with audiences globally.