Search the 43 jobs at ModSquad

ModSquad is looking for bilingual German/English customer support contractors to assist top-tier clients. Duties include providing assistance and guidance to customers, helping them understand and optimize product use through various communication channels. Flexible, work-from-home opportunities available with orientation details to be announced.

ModSquad is seeking bilingual Vietnamese/English customer support contractors to assist clients across various projects. Responsibilities include guiding customers, solving concerns, and optimizing product usage. Ideal candidates have experience with ticket, chat, or phone support, and a flexible work-from-home setup is required.

Join ModSquad as a Mod Contractor, providing top-notch customer support via ticketing, chat, or phone. You'll assist customers with their inquiries, help them optimize product use, and contribute to a positive experience. This freelance position offers flexible scheduling and remote work, requiring bilingual Thai/English proficiency.

ModSquad is looking for bilingual Korean/English freelancers to provide customer support via ticket, chat, or phone. Responsibilities include assisting customers, solving concerns, and guiding them to optimize the use of client's products. Flexible work-from-home arrangements are possible, with gigs available immediately.

The Marketing Campaign Manager is responsible for creating and executing integrated marketing campaigns to drive demand and brand awareness. This role includes managing trade shows, coordinating events, and optimizing campaigns to enhance the sales pipeline. They will provide ongoing reporting and insights while collaborating across teams to ensure effective messaging and execution.

The General Support role involves assisting and guiding customers through ticketing, chat, and phone communications for various top-tier clients. The support representatives need to optimize customer understanding and usage of the clients' products or services. Candidates must possess positive interpersonal skills while working in a remote environment with specific technical requirements.

ModSquad is seeking a Social Media Engagement Moderator to manage engagement on Twitter, Facebook, Instagram, and game forums, with a focus on gaming communities. Responsibilities include providing support, guidance, and custom responses to customers while fostering a positive online atmosphere.

The role involves providing customer support by handling inbound and outbound calls and emails related to customer inquiries about orders, cancellations, and refunds. Strong communication skills and attention to detail are essential. The position is part-time with a commitment of 20 hours per week.

The Marketing Campaign Manager will create and run integrated marketing campaigns, manage trade shows and events, and optimize multi-channel marketing efforts to drive demand and brand awareness, working closely with sales and marketing teams.

ModSquad is looking for individuals with an Engagement Moderation background to support top-tier clients. Responsibilities include assisting customers, solving their concerns, and optimizing their use of products or services. This is a work-from-home opportunity with a commitment of 5 hours per week for 90 days as needed.

ModSquad is seeking Mod Contractors for content moderation projects. Responsibilities include assisting customers, resolving concerns, and optimizing the use of client products and services. Flexible work hours are available with a commitment of 15 hours per week.

The Associate Community Management Consultant will manage and grow community engagement before, during, and after sports events, focusing on activities and content that resonate with fans. Responsibilities include creating content calendars, responding to community inquiries, reporting on KPIs, and improving operational methods, all while utilizing social media trends and tools effectively.

The Associate Community Management Consultant will manage community engagement for sports events, including planning content, reporting on KPIs, and responding to customer interactions. They should be proactive, skilled in communication, and social media savvy, with experience using platforms like Discord and Instagram.

The Employee Relations Specialist will provide HR support, manage employee engagement, lead performance management, and ensure compliance with Jamaican labor laws. Responsibilities include coaching managers, handling HR matters, and developing strategic initiatives to strengthen the organizational culture in Jamaica.

As a Mod Contractor, you will moderate forums, manage online communities, and engage with customers via social media. You will have the freedom to select projects based on your interests and set your own schedule, working from any private and secure location.

As an Engagement Moderator, you will guide customers through their inquiries, assisting them in optimizing the use of clients' products and services. You should bring positive energy and be ready to work flexible hours, including weekends, while handling multiple projects for top-tier clients.

As an Engagement Moderator at ModSquad, you will assist clients by moderating web content, supporting customers, and helping them optimize their use of products and services. This role offers flexible scheduling and the opportunity to work with prestigious brands in a fully remote setting.

ModSquad is seeking Mod Contractors for engagement moderation, where you'll assist and guide customers, resolve concerns, and ensure they make the best use of client products and services. The role offers flexible self-scheduling and the chance to work with top-tier clients.

ModSquad is seeking Mod Contractors for remote Tier 1 Customer Support. Responsibilities include assisting customers via phone and chat, troubleshooting issues, and guiding users through app navigation. Candidates must be tech-savvy, have reliable internet, and experience with ticketing systems.

As a Remote Customer Support representative, you will assist customers via inbound phone calls, live chats, and emails while addressing inquiries related to eBooks and textbooks. Proficiency in Zendesk and multitasking across multiple platforms is essential. A strong technical background with various devices and empathy towards customers is also required.