As a Customer Success Manager at Strategy, you will manage enterprise and mid-market accounts, ensuring customer satisfaction through onboarding, account management, and issue resolution. You will build strong relationships, facilitate product training, and advocate for customer needs while also focusing on renewals and upselling opportunities.

As a Cloud Support Engineer, you will provide technical support for Strategy's Business Intelligence products and cloud platform. You'll engage with customers to resolve issues, collaborate with internal teams, and create documentation. Strong analytical skills and a customer-focused approach are essential for success in this role.

The Customer Success Director at MicroStrategy oversees a team of Customer Success Managers, fostering long-term client relationships and driving customer satisfaction and retention across various segments. The role involves strategizing customer success initiatives, managing onboarding processes, and utilizing data analytics to track success metrics.

The Cloud Support Operations Engineer II is responsible for managing and automating MicroStrategy Cloud Environments. This involves enhancing platform efficiency, troubleshooting, and collaborating with software development teams. The role requires ensuring system security and stability while engaging in customer support for upgrades and escalations.

The Credit Controller will manage customer accounts, ensuring timely payments and resolving disputes. Responsibilities include uploading invoices, documenting account progress, and supporting audits while maintaining compliance with internal controls.

We are seeking an AI Engineer to develop and optimize AI-powered applications using Python. The role involves building RESTful APIs, working with large language models, interfacing with databases, and deploying applications on cloud platforms. Strong analytical skills and knowledge of AI technologies are essential.

The Senior AI Engineer will develop and optimize AI-driven applications using Python and FastAPI, implement object-oriented programming, design RESTful APIs, work with LLMs and cloud platforms, and collaborate with teams using Git. Strong problem-solving skills and experience with data visualization tools are also required.

The Director of Sales Engineering will lead a team of sales engineers across the APAC region, oversee the technical sales process, and collaborate with various teams to maximize the impact of the company's business intelligence solutions. Responsibilities include managing team performance, engaging with customers, and assisting with training and technical documentation.

As a Cloud Support Engineer, you will provide technical support for Strategy's Business Intelligence products and Cloud platform, focusing on resolving customer issues and enhancing their experience. You will work closely with customers and development teams to identify and resolve complex issues while contributing to community resources and enhancing your technical expertise.

The Senior Partner Manager will be responsible for managing the partner ecosystem in the French and Belux markets, developing partner strategies, and driving revenue-generating initiatives through co-selling and joint marketing activities with various partners, including Cloud/AI Hyperscalers and key ISVs. This role requires managing relationships, facilitating sales engagements, and providing strategic planning to achieve growth objectives.

The AP Specialist/Senior AP Specialist will process accounts payable (AP) invoices, handle incoming documents, respond to queries, support month-end reporting and audits, assist with banking reconciliations, and prepare cash reports while ensuring completion of KPIs/SLA.

As a Senior Scrum Master, you will coach multiple Scrum teams on Agile best practices, support the Product Owner with backlog management, track team status, manage inter-team dependencies, and drive continuous improvement through retrospectives. You will also address customer issues and participate in project release estimations.

The Contracts Specialist will negotiate commercial contracts for software and cloud services. Responsibilities include managing contract execution while aligning company and vendor interests, conducting legal research, and solving contractual issues. The role requires proficiency in English and Italian and strong organizational skills.

The Senior Cloud Support Engineer manages the Strategy Cloud infrastructure, responds to incidents, implements customer change requests, administers the Strategy Platform, and maintains documentation. Key skills include troubleshooting, cloud technologies, and customer support.

The Partner Manager is responsible for establishing and managing the partner ecosystem in Japan, leading activities with VARs, SIs, and cloud hyperscalers to drive customer engagements and revenue. Responsibilities include managing relationships, generating new business, facilitating co-selling opportunities, and supporting the sales organization with partner-related training and strategic planning.

The Cloud Support Engineer will manage the Strategy Cloud infrastructure, respond to incidents, administer the Strategy Platform, and implement customer change requests while maintaining documentation.

As a Software Engineer, you will be part of an agile team creating powerful Cloud-Administration interfaces, optimizing Strategy's analytics and mobility platforms. Your role includes using modern programming languages and web technologies to develop innovative software solutions, solve complex problems, and continuously learn about advancements in the field.

The Technical Account Manager (TAM) builds and maintains strong relationships with customers to enhance product adoption and satisfaction. This role involves understanding customer needs, managing feedback, and collaborating with various internal teams to ensure successful technology implementation. The TAM also tracks customer success metrics and oversees support during critical events, ensuring that customer expectations are met or exceeded.

The Engineering Manager will lead a team of software engineers and architects in developing cloud offerings. Responsibilities include collaborating on product requirements, managing the software development lifecycle, guiding teams through agile methodologies, and gathering customer feedback for product improvement.

The Software Quality Engineer will work within an agile team to design, develop, and execute test cases for MicroStrategy's cloud offerings. Responsibilities include creating comprehensive test plans, implementing automated testing, and optimizing cloud resource performance while advocating for user experience throughout the software development lifecycle.