Search the 4 jobs at Merlin International

The Customer Success Manager will ensure customer satisfaction by building relationships, monitoring engagement, advocating for customer needs within the organization, driving renewals and account expansion, and improving customer success processes. Communication and problem-solving skills are vital for achieving customer outcomes and increasing retention.

The Deal Manager at Merlin oversees the sales renewal process, coordinating between various teams to ensure timely and compliant proposal submissions. Responsibilities include managing deal portfolios, organizing stakeholder inputs, executing approval processes, and maintaining clear communication within the team. Additionally, DMs adapt quickly to changing conditions to meet customer requirements effectively.

The Account Executive at Merlin is responsible for identifying cybersecurity challenges for clients, advocating for solutions from a diverse portfolio, and developing a sales pipeline. This role requires engaging with customers to share insights, create content, and maintain relationships, while solving both immediate and long-term problems in cybersecurity.

The Account Executive will generate leads, manage accounts, negotiate contracts, and provide excellent customer service focusing on Veeam Software. This role requires expertise in enterprise software sales, especially within the government sector, and emphasizes building client relationships and understanding the cybersecurity industry.