As a Customer Experience Associate at Melio, you will provide outstanding support to customers through phone, email, and live chat. Your role focuses on ensuring customer satisfaction by resolving inquiries, improving product needs, and collaborating with internal teams in a fast-paced startup environment.

As a Customer Experience Associate at Melio, you will support customers through phone, email, and live chat, assisting with their financial transactions and ensuring their satisfaction. You'll actively manage inquiries, collaborate with internal teams, and contribute to brand-building efforts in a fast-paced startup environment.

The Senior Talent Acquisition Partner at Melio is responsible for end-to-end recruitment processes, managing multiple pipelines, and ensuring an exceptional candidate experience across various departments. This role requires strong relationship-building and data-driven decision-making skills, along with collaboration in a fast-paced environment.

Lead a team of Technical Support Engineers to resolve complex issues, ensuring high-quality solutions. Troubleshoot and debug system problems, prioritize incoming tickets, and develop proactive monitoring solutions. Collaborate with global teams and provide mentorship to enhance team capabilities.

The Social Media & Community Manager will craft engaging content for social media platforms targeting small business owners and accountants, support online events, and monitor social media accounts to enhance community building and brand presence. They will collaborate with various internal teams to gather insights and feedback to adapt strategies based on engagement metrics.

The Account Executive for Accountants will manage the full sales cycle, focusing on selling to accountants and bookkeepers. Responsibilities include prospecting, conducting product demonstrations, achieving sales targets, and maintaining customer relationships. The role also involves collaborating with internal teams to enhance customer experiences and gathering feedback for product improvements.

The Director of Partner Marketing will lead co-marketing strategies and campaigns focused on enhancing product adoption through partnerships. The role involves analyzing campaign performance, maintaining partner relationships, and collaborating with various teams to boost engagement and customer retention.

The Senior Marketing Content Writer will create engaging copy for various marketing channels, manage multiple projects, collaborate with cross-functional teams, and ensure brand consistency. Responsibilities include conducting research, writing marketing messages, and adjusting content based on feedback and analytics to connect with the target audience effectively.

The Senior Product Designer will own key aspects of product design, leading user experience from prioritization to launch. This role involves close collaboration with stakeholders, driving initiatives, solving user-driven problems, and enhancing partnerships to deliver impactful experiences for diverse partners.

As a Full Stack Engineer, you'll build and maintain integrations with high-profile partners, creating custom solutions for efficient payment management. Your role spans both frontend and backend development, working with multiple technologies, collaborating with teams to improve integration processes and product features.

The Senior Sales Development Manager will lead and manage two SDR teams, focusing on developing outbound strategies, optimizing sales playbooks, and enhancing prospecting techniques. Responsibilities include training SDRs, driving collaboration across teams, establishing performance metrics, and ensuring a streamlined process from lead qualification to revenue generation.

The Senior FP&A Analyst will drive strategic decision-making by providing key insights and support the company's growth, requiring strong analytical skills, financial modeling expertise, and collaboration with various departments.

The Office Manager will handle in-office requests, coordinate with suppliers and the cleaning team, manage office maintenance, assist with events, and maintain relationships with vendors. The role focuses on creating an efficient workspace for employees and guests.

The Sales Development Representative will qualify, educate, and enroll vendors into the Melio Supplier Network while completing 60-100 supplier calls daily. They will provide support during onboarding and drive revenue by upselling premium features. This role is crucial in developing consultative relationships and giving product feedback to improve Melio's offerings.

The Senior Product Manager will lead product vision and roadmap for a platform engineering team, ensuring high-impact delivery through robust infrastructure. Responsibilities include defining business and technical requirements, acting as a liaison between technical teams and stakeholders, and monitoring KPIs for product success.

As a Senior DevOps Engineer, you will enhance infrastructure efficiency, prioritize security in code delivery processes, and support engineering teams for optimal product development. You will work with AWS services, manage CI/CD pipelines, and ensure comprehensive monitoring and observability of systems.

Product Manager role at Melio focusing on Accounts Payable domain, leading cross-functional teams to innovate payment solutions for customers and partners.

The Data Infra Backend Engineer will design, implement, and maintain scalable data services and infrastructure to support the company's data processing needs. Responsibilities include building data pipelines, collaborating with other teams, ensuring compliance with data governance, and maintaining machine learning platforms.

As a Full Stack Tech Lead at Melio, you will build web applications using React, TypeScript, and Node.js, lead technical initiatives, improve system architecture, and ensure high design standards. You'll also collaborate with the engineering team to design solutions that align with customer needs and the product roadmap.

As a Bookkeeper at Melio, you will manage the company's financial data, monitor expenses, participate in month-end processes, and prepare financial reports. Responsibilities include ensuring accurate financial records, investigating discrepancies, and optimizing accounting processes.