Melio
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The Senior Product Manager will lead product vision and roadmap for a platform engineering team, ensuring high-impact delivery through robust infrastructure. Responsibilities include defining business and technical requirements, acting as a liaison between technical teams and stakeholders, and monitoring KPIs for product success.
As a Technical Product Manager for the Payments team, you will lead product launches, manage technical models, and collaborate with engineers to enhance payment processes that support small businesses across the US.
As an Engineering Team Lead, you will manage and guide a dynamic team of engineers, focus on high coding standards, and enhance product workflows. You'll build user-facing product areas utilizing React, Node.js, AWS, and scalable databases, overseeing the entire development lifecycle from UX to deployment.
As a Senior Product Designer, you will lead product design efforts, collaborate with cross-functional teams, and shape user experiences for diverse partners, particularly in fintech. Your role involves developing prototypes, engaging with customers for insights, and ensuring cohesive design across projects while actively participating in team rituals.
The Office Manager will handle in-office requests, coordinate with suppliers and the cleaning team, manage office maintenance, assist with events, and maintain relationships with vendors. The role focuses on creating an efficient workspace for employees and guests.
As a Senior Content Designer at Melio, you will lead content design initiatives, collaborating with UX/UI designers and cross-functional teams to create user-friendly experiences. You'll develop content strategies, guidelines, and workflows while ensuring high content quality across various projects. You’ll utilize your writing and strategic skills to enhance user engagement and business impact.
The Director of Partner Marketing will lead co-marketing strategies and campaigns focused on enhancing product adoption through partnerships. The role involves analyzing campaign performance, maintaining partner relationships, and collaborating with various teams to boost engagement and customer retention.
The Customer Success Manager at Melio will own client relationships, focusing on customer engagement, retention efforts, and optimizing the user experience. Key responsibilities include understanding client needs, increasing feature adoption, facilitating onboarding webinars, collaborating with internal teams, and driving upselling and renewal opportunities.
The Director of Marketing will develop and execute the overarching marketing strategy at Melio, managing a global team and overseeing creative campaigns, customer research, and market trend analysis to drive marketing initiatives and business growth.
The Account Executive for Accountants will manage the full sales cycle, focusing on selling to accountants and bookkeepers. Responsibilities include prospecting, conducting product demonstrations, achieving sales targets, and maintaining customer relationships. The role also involves collaborating with internal teams to enhance customer experiences and gathering feedback for product improvements.
As a Senior Product Designer at Melio, you will lead end-to-end product design, focusing on UX/UI, conducting user research, prototyping, and usability testing. You'll collaborate with product managers and engineers to create cohesive user experiences from inception to launch, adhering to design principles while addressing complex user needs.
As a Zendesk Administrator, you'll manage and optimize Zendesk's features, enhance self-service capabilities, document processes, and lead projects for process improvement within internal teams. You'll utilize your analytical skills to troubleshoot and develop scalable solutions, while also engaging cross-functionally.
As a Senior DevOps Engineer, you will enhance infrastructure efficiency, prioritize security in code delivery processes, and support engineering teams for optimal product development. You will work with AWS services, manage CI/CD pipelines, and ensure comprehensive monitoring and observability of systems.
The Senior Backend Engineer will leverage their expertise in software engineering, architecture, and design to build and enhance a B2B payments platform using technologies like Typescript and AWS. Responsibilities include participating in all stages of product development and ensuring cloud-based production environments run smoothly.
The Risk Operations Specialist handles frontline fraud and policy decisioning, manages escalations, completes Zendesk tickets, and communicates with users regarding account recovery. This role requires collaboration across various functions to support business needs and ensure regulatory compliance.
As a Risk Operations Specialist, you will manage risk-related decisions, handle escalations, and communicate with end users for account recovery. You'll also support fraud management efforts and collaborate cross-functionally, focusing on protecting users and maintaining compliance with regulatory obligations.
As a Full Stack Tech Lead at Melio, you will build web applications using React, TypeScript, and Node.js, lead technical initiatives, improve system architecture, and ensure high design standards. You'll also collaborate with the engineering team to design solutions that align with customer needs and the product roadmap.
As a Senior Frontend Engineer, you will create reusable and customizable UI components, collaborating with designers and product teams to ensure high performance and accessibility. You will ensure cross-browser compatibility, mentor fellow engineers, and participate in code reviews while tackling complex frontend challenges across projects.
The Social Media & Community Manager will craft engaging content for social media platforms targeting small business owners and accountants, support online events, and monitor social media accounts to enhance community building and brand presence. They will collaborate with various internal teams to gather insights and feedback to adapt strategies based on engagement metrics.
The Junior Reconciliation Analyst is responsible for daily reconciliation duties, identifying and investigating discrepancies, communicating findings, and ensuring compliance with regulatory requirements. This role includes collaborating with internal and external teams, handling financial information requests, and contributing to process improvements within a dynamic finance team.