Search the 30 jobs at Melio

As a Senior Content Designer at Melio, you'll lead content design projects, collaborate with product and UX teams, and create impactful user experiences. Your role involves developing content strategies and systems while contributing to guidelines for clarity and accessibility in user interactions.

The Director of Partner Marketing will lead co-marketing strategies and campaigns focused on enhancing product adoption through partnerships. The role involves analyzing campaign performance, maintaining partner relationships, and collaborating with various teams to boost engagement and customer retention.

The Customer Success Manager at Melio will own client relationships, focusing on customer engagement, retention efforts, and optimizing the user experience. Key responsibilities include understanding client needs, increasing feature adoption, facilitating onboarding webinars, collaborating with internal teams, and driving upselling and renewal opportunities.

As a Customer Experience Associate at Melio, you'll provide exceptional support to customers via phone, email, and live chat while enhancing customer satisfaction and brand loyalty. You'll handle inquiries, collaborate with teams to resolve issues efficiently, and actively contribute to understanding product needs while managing multiple customer interactions in a fast-paced startup environment.

The Director of Marketing will develop and execute the overarching marketing strategy at Melio, managing a global team and overseeing creative campaigns, customer research, and market trend analysis to drive marketing initiatives and business growth.

The Account Executive for Accountants will manage the full sales cycle, focusing on selling to accountants and bookkeepers. Responsibilities include prospecting, conducting product demonstrations, achieving sales targets, and maintaining customer relationships. The role also involves collaborating with internal teams to enhance customer experiences and gathering feedback for product improvements.

As a Senior Product Designer at Melio, you will lead end-to-end product design, focusing on UX/UI, conducting user research, prototyping, and usability testing. You'll collaborate with product managers and engineers to create cohesive user experiences from inception to launch, adhering to design principles while addressing complex user needs.

As a Senior DevOps Engineer, you will enhance infrastructure efficiency, prioritize security in code delivery processes, and support engineering teams for optimal product development. You will work with AWS services, manage CI/CD pipelines, and ensure comprehensive monitoring and observability of systems.

The Senior Backend Engineer will leverage their expertise in software engineering, architecture, and design to build and enhance a B2B payments platform using technologies like Typescript and AWS. Responsibilities include participating in all stages of product development and ensuring cloud-based production environments run smoothly.

The Senior Full Stack Engineer will be responsible for frontend and backend development using a variety of technologies, including React and Node.js, to build B2B payment tools. The role involves designing, coding, testing, and deploying solutions that enhance the user experience and drive product impact. A collaborative approach and a passion for learning new technologies are essential.

As a Risk Operations Specialist, you will manage frontline fraud decisioning, handle escalations through collaboration, complete Zendesk tickets, and communicate with end users on account recovery efforts to maintain security and compliance within the payments ecosystem.

The Marketing and Social Writer will create engaging copy for various channels, manage social media accounts, develop and execute strategies, and collaborate with cross-functional teams. The role involves multitasking, conducting research, and ensuring timely posts that align with brand goals.

The Senior Data Engineer will design, develop, and maintain data analytics solutions, ensuring data accuracy and timeliness. Responsibilities include collaborating with stakeholders, writing ETL processes, and designing data models and warehouses to facilitate informed business decisions.

The Vendor Security Specialist will manage third-party vendor risks by coordinating risk assessments, communicating with vendor representatives, and ensuring compliance with security standards. Responsibilities include analyzing data, supporting risk assessments, troubleshooting issues, and implementing security enhancements in collaboration with the engineering teams.

As a Senior Frontend Engineer, you will create reusable, customizable UI components for product teams, ensuring high performance and accessibility while collaborating with designers and engineers. Your responsibilities include developing scalable components, translating designs, optimizing performance, and mentoring junior engineers.

The Social Media & Community Manager will craft engaging content for various social media platforms, develop community-driven activities aimed at supporting small business owners and accountants, manage online events, collaborate with cross-functional teams, and analyze social media metrics to enhance community engagement.

As an Engineering Manager at Payments, you will lead a senior engineering team, managing the infrastructure for payment systems using AWS Serverless, Node.js, and scalable databases. You will oversee the development of APIs and an orchestration layer and be involved in all phases of product development while collaborating closely with stakeholders across the organization.

As a Technical Product Manager for the Payments product team, you will oversee product launches, manage technical models, and collaborate with engineers and cross-functional teams to enhance B2B payment tools that serve small businesses. You will define product requirements, monitor KPIs, and drive innovation in payment experiences.

As a Senior Data Scientist at Melio, you will design innovative statistical methods and machine learning algorithms to combat fraud, improve financial management for small businesses, and enhance customer experiences. You will collaborate with various teams and drive projects from concept to production, ensuring scalability and effectiveness in data-driven solutions.

As a Data Product Manager in the Payments team, you will manage complex technical models, lead product launches, and collaborate with engineering, design, and finance teams to develop data-centric products that support small businesses. You'll be responsible for defining product requirements, monitoring KPIs, and executing a product roadmap focused on innovation and market needs.