Search the 23 jobs at Lyra Technology Group

As an Account Manager, you will nurture existing client relationships and identify new opportunities for Savant's technology solutions. You will serve as the main point of contact, ensuring exceptional customer service, managing client contracts, and collaborating with internal teams to address client needs effectively. Your role will be crucial in increasing client satisfaction and driving sales.

As an Operating Executive, you will lead IT strategy for clients, ensuring technology initiatives meet business goals to foster growth and efficiency. Responsibilities include managing client satisfaction, expanding service revenue, participating in strategic discussions, and contributing to standard operating procedures.

The Financial Controller will manage day-to-day accounting operations, lead finance and accounting initiatives including budgeting and audits, and ensure compliance with U.S. GAAP. They will oversee various accounting functions, maintain Standard Operating Procedures, and play a hands-on role in financial reporting and customer billing processes.

The Account Manager at Savant is responsible for building relationships with current clients and identifying new sales opportunities. They oversee customer service and sales functions for IT services while ensuring client satisfaction and managing information in the CRM. The role requires experience in solution selling and the ability to liaise between clients and internal teams.

The Senior IT Project Manager will oversee telecommunications and VoIP projects, managing teams, budgets, schedules, and client communications to ensure successful project delivery. Responsibilities include risk management, team coordination, and post-implementation support.

The Microsoft Dynamics Support Manager is responsible for leading a support team, optimizing workflows, ensuring quality customer service, tracking service level agreements (SLAs) and key performance indicators (KPIs), managing resources, and serving as a point of escalation for client interactions.

The Client Success Manager will coordinate with clients, conduct Quarterly Business Reviews, address escalated support issues, document activity in professional services automation, respond to requests promptly, and generate quotes within 48 hours. They will work to understand customer needs and ensure customer satisfaction with technology services.

The IT Strategy Consultant will provide leadership and strategic guidance to clients, ensuring technology aligns with business goals for revenue growth and client retention. Responsibilities include managing client relationships, contributing to process improvement, and participating in business discussions.

As a vCIO, you will drive the strategic IT direction for clients by assessing their IT infrastructure, formulating solutions, managing projects, and ensuring top-notch customer service. Responsibilities include strategic planning, technology assessments, risk management, vendor management, budgeting, and maintaining client relationships.

The Growth Leader at Lyra Technology Group is responsible for professionalizing the sales function, coaching a sales team, running cross-functional growth campaigns, and partnering with the CEO to formulate business strategy. Key focus areas include driving sales growth in a Managed Service Provider environment and building a sustainable growth model.

The IT Customer Experience Manager is responsible for managing client accounts, assisting vCIOs and Sales Managers, achieving sales goals, and ensuring client satisfaction. Key responsibilities include onboarding new clients, executing agreement renewals, and providing client communication and feedback. This role also involves problem-solving and strategic discussions with clients to enhance their technology use.

The IT Project Engineer manages and delivers IT projects in a timely and budget-conscious manner. Responsibilities include designing technology solutions, leading teams in project execution, conducting IT environment assessments, and implementing infrastructure expansions, backups, and disaster recovery solutions.

As a Support Analyst at Centrered, you will serve as the primary contact for client service tickets, providing technical support via phone, face-to-face, and remotely. Responsibilities include troubleshooting, customizing programs, assisting with equipment provision, and maintaining documentation while enhancing client relationships and using the ConnectWise platform for ticket management.

The Senior Support Analyst serves as the primary point of contact for service escalations, providing technical leadership to support analysts and ensuring optimal IT solutions for clients. Responsibilities include enhancing ICT network architectures, implementing cybersecurity practices, maintaining Microsoft 365 environments, and supporting client systems with high-level issue resolution and documentation.

As a Client Success Manager, you will manage a portfolio of clients and ensure they receive top-tier service and IT solutions. Responsibilities include building partnerships, maintaining client relationships, conducting strategic reviews, managing sales pipelines, and collaborating with internal teams to meet client IT needs. You will also provide training and support growth at Centrered.

As Head of Growth at ACE Technology Group, you will transition from founder-led sales to a structured sales process. You will professionalize the sales function, manage a sales team, run cross-functional growth campaigns, and partner with the CEO in formulating business strategies. A background in Managed Service Provider sales is preferred.

The Associate, M&A will manage due diligence processes for acquisitions, lead financial and operational analysis, monitor portfolio performance, and collaborate with business owners to drive growth. The role involves working closely with the M&A and strategic finance teams to refine strategies and support onboarding of new acquisitions post-investment.

The Group Accounting Manager will lead financial reporting processes, enforce accounting best practices, and build relationships with finance leads across portfolio companies. Key responsibilities include preparing consolidated financial reports, overseeing month-end closes, and supporting audit and tax functions, all within a dynamic, high-growth environment.

The Senior Accountant will lead financial reporting, implement accounting best practices across portfolio companies, and ensure timely month-end closes. Responsibilities include managing audits, supporting financial onboarding of new companies, and collaborating with the CFO and group controllers.

The Senior Systems Engineer will design, configure, deploy, and maintain servers, networks, and server-based systems. Responsibilities include providing technical assistance to clients, engaging in project coordination, implementing network solutions, disaster recovery, and supporting various IT services while ensuring customer communication and participation in on-call rotations.