LogicMonitor
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The Strategic Finance & Operations Manager at LogicMonitor will support the development of long-range planning, manage KPI tracking, conduct financial analyses, and research market trends. This high-visibility role requires collaboration with senior leaders to guide strategic decisions and reporting initiatives, aimed at enhancing the company’s growth and operational excellence.
The Technical Support Engineer II will serve as a front-line support contact, addressing incoming technical inquiries, and managing customer cases from receipt to resolution. Responsibilities include ensuring timely resolution of support cases, educating users, and collaborating with product and customer success teams for escalated issues.
As an Account Executive, you will engage with IT personnel and key stakeholders to identify customer needs and deliver tailored solutions. The role involves managing the sales process, driving growth by closing new accounts, and expanding existing ones while meeting pipeline and revenue targets.
As a Technical Support Engineer II, you will deliver exceptional customer support by handling incoming support tickets, educating users on product functionality, troubleshooting issues, and collaborating with product and development teams for resolution and documentation improvements.
The Senior UI Engineer will design, document, code, and test solutions for enhancements, troubleshoot product issues, and collaborate with teams across the US and Asia while participating in design workshops and agile development processes.
The Account Executive will engage with IT stakeholders to understand their needs, deliver tailored SaaS solutions, manage both short and complex sales cycles, and drive growth by closing new accounts and expanding existing ones. This role includes maintaining records of customer interactions and achieving sales targets.
The Staff UI Engineer will contribute to the engineering team by participating in design workshops, prioritizing deliverables, coding and testing solutions, troubleshooting product issues, and collaborating with a distributed development team. This role requires expertise in agile practices and modern web frameworks.
The Account Executive will engage with IT stakeholders to understand needs, apply a solution sales approach to deliver tailored SaaS enterprise solutions, identify new opportunities, and maintain customer interactions in Salesforce while exceeding revenue targets.
As a Staff Automation Engineer, you will lead testing efforts for a SaaS-based datacenter monitoring solution, ensuring the quality of the software through functional, regression, performance, and automation testing. You will define QA testing strategies, design test cases, mentor QA engineers, and collaborate closely with development teams to identify risks and develop best practices.
As a Business Development Representative, you will generate qualified sales leads through outbound prospecting, leverage technical knowledge to evaluate client needs, collaborate on campaign execution, and maintain proactive communication with prospects and team members to help grow LogicMonitor's sales pipeline.
As an Account Executive for AIOps at LogicMonitor, you'll leverage your expertise to drive sales efforts, meet pipeline and revenue targets, and collaborate with internal teams to promote AIOps solutions. Your role involves engaging with customers, articulating product value, and contributing to go-to-market strategies.
As a Junior Partner Manager, you will develop business strategies for partners, drive campaigns, network for pipeline generation, and support venture partnerships. This role is crucial for boosting revenue through channel partnerships, enhancing sales team relationships, and ensuring partner satisfaction.
As a Lead Instructional Designer, you'll create engaging training content for LogicMonitor’s sales team, utilizing adult learning principles to enhance onboarding, sales skills, and product education. This role involves designing diverse learning materials, collaborating with subject matter experts, and measuring learning effectiveness.
As a Senior UI Engineer, you will be integral to enhancing LogicMonitor's software products by translating customer requirements into technical solutions, participating in design workshops, troubleshooting issues, and collaborating with a distributed team. You'll also implement best practices in agile development processes and ensure high-quality web applications.
The Prompt Engineer will design and develop prompts for AI models, conduct testing for performance evaluation, collaborate with data scientists, optimize prompt quality, maintain documentation, ensure user-centric designs, and stay updated on NLP advancements.
As a Prompt Engineer, you will design and develop prompts for AI models, experimenting and testing to enhance accuracy. Collaboration with data scientists and engineers is key, along with continuous optimization and user-centric design of prompts. You will leverage the latest advancements in NLP and AI to innovate solutions and document methodologies involved in prompt engineering.
The Staff UI Engineer will contribute significantly to the engineering team by participating in design workshops, planning deliverables, coding, testing, and troubleshooting applications. This role requires deep technical expertise and collaboration with a distributed development team, focusing on performance and design issues.
As a Staff Automation Engineer, you'll analyze and test LogicMonitor's SaaS-based monitoring solution, define QA strategies, design and implement test cases, conduct automation testing, and mentor other QA Engineers while collaborating with development teams to ensure product quality.
As a Senior Platform Security Engineer, you will design, build, and manage security controls for infrastructure, standardizing security best practices across cloud platforms, deploying security tools, and managing risk associated with vulnerabilities. You'll collaborate with various teams to ensure the security of both cloud workloads and endpoints and improve overall security metrics and processes.
The Staff Penetration Testing Engineer will conduct extensive penetration tests and vulnerability assessments across various infrastructures, document findings, and collaborate with teams to enhance security. This role involves ongoing learning about cybersecurity trends and advising on security compliance activities to reduce risks.