About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This position is based in San Francisco, CA. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do:
LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!
As the Senior Director, Corporate Communications, you will play a pivotal role in shaping and amplifying the voice of LogicMonitor while strengthening our brand presence. Reporting directly to the CEO, you will lead strategic communications efforts to support both company goals and executive spokesperson visibility. You’ll own company level messaging, executive communications, press and media strategy and execution, executive presentation development, and thought leadership across a range of platforms and channels.
The right candidate will have a deep understanding of:
- Company-level and Brand-building communications
- Executive communications
- Press relations, media and social media
This highly visible and strategic role will work as a close collaborator with the entire executive team, work in close alignment with Marketing organization, and be a direct report to the CEO.
Here's a closer look at this key role:
- Executive Communications:
- Craft strategic messaging and narratives for the CEO to communicate the company’s vision, strategy, and thought leadership effectively.
- Develop speeches, presentations, and scripts for the CEO's external engagements, such as press briefings, interviews, panels, and keynote speeches.
- Collaborate closely with the CEO to prepare for major internal events, including company-wide all-hands meetings, sales kickoffs, company kickoffs, and other high-impact events.
- Crisis communications playbook and management
- Media and External Relations:
- Partner with the PR team to prepare the CEO and other executives for press briefings, interviews, and media appearances, including message development and media training.
- Write and manage external-facing content such as op-eds, blogs, bylines, and social media posts to amplify the CEO’s thought leadership and company initiatives.
- Build a consistent cadence of communications that strengthens the CEO’s presence as a respected voice in the industry.
- Executive and Company Social Media Management:
- Manage the Company’s organic social media as well as the CEO’s social media presence, including developing a content calendar, crafting posts, and engaging with the community.
- Monitor industry trends and competitor activity to create timely and relevant content.
- Further prepare messages for other members of the executive team for major company announcements to further amplify the messages to market.
- Brand Elevation and Thought Leadership:
- Develop a comprehensive strategy to position the company as a category leader in AI, as well as a thought leader in the B2B SaaS space through content, public speaking engagements, and partnerships. A specific focus on spokesperson development and specifically supporting executive communications and messaging for the CEO will be a core focus of the role.
- Partner with the CMO to ensure strategic alignment of company level communications with broader marketing messaging and campaigns.
- Brand strategy: Lead cohesive brand activation plans including brand advertising, product innovation campaigns, always-on marketing activities and brand partnerships and drive consistent experiences across all audience touch points.
- Internal Communications:
- Responsible for leading internal communications strategy, messages and delivery for engaging company employees to prepare the CEO for key internal moments, ensuring consistent and inspiring communication.
- Develop presentations and talking points for critical internal events, fostering transparency and alignment across the organization.
- Cross-Functional Collaboration:
- Work collaboratively across the company and executive team to ensure consistency of messaging across all communication channels and audiences.
- Act as a trusted advisor to the CEO and executive team, providing guidance on messaging and communication best practices.
- Bachelor’s degree preferred
- 15+ years of experience in corporate and/or executive communications, brand and strategic messaging, particularly in category creation or reaching new markets or audiences. Experience in B2B SaaS and AI also required, including fluency in more technical context and ability to synthesize to a business level.
- Proven experience working directly with C-level executives on high-stakes communications.
- Exceptional written and verbal communication skills with a particular strength in storytelling.
- Strong presentation development skills, with an ability to simplify complex ideas into clear and impactful visuals and narratives.
- Deep understanding of media relations and social media platforms, especially LinkedIn.
- A strategic thinker with a creative mindset and impeccable attention to detail, with executive presence and the ability to communicate a compelling vision, values, and strategy for company and executive success.
- Highly organized and capable of managing multiple priorities in a fast-paced, dynamic environment.
- Collaborative and adaptable, with strong interpersonal skills to build trust and alignment across teams.
- Writing and presentation samples will be required.
- Experience leveraging GenAI to accelerate content development and creation.
Residents of California, click Here to view our California Applicant Privacy Notice.
Anticipated Application Close Date: 6/1/2025
LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States.
Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. LogicMonitor employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a learning and development stipend, and an unlimited vacation policy. For more information on our benefits, see our careers page.
The Base Salary range for this role is:
$215,160—$280,000 USD
Our goal is to ensure an accessible and inclusive experience for every candidate.
If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.
Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.
What the Team is Saying
What We Do
LogicMonitor® offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. We provide IT and business teams operational visibility and predictability across their technologies and applications to focus less on troubleshooting and more on delivering extraordinary employee and customer experiences. For more information, visit www.logicmonitor.com.
Why Work With Us
We love going to work and think you should too. We are customer-obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other as we expand our global presence and achieve record-breaking success.
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LogicMonitor Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We call our offices Centers of Energy, because they’re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
