Search the 13 jobs at Level AI

As a Backend Engineer at Level AI, you will innovate and maintain features/services for our AI-native platform, enhancing customer engagement in contact centers. Collaborating with a skilled team, you will design architecture and develop applications, emphasizing engineering excellence and problem-solving skills.

The Senior Product Manager will lead the development and execution of AI initiatives, collaborating with cross-functional teams to prioritize features, manage product launches, and oversee the entire product lifecycle, from ideation to market launch, ensuring alignment with customer and business goals.

As a Backend Engineer, you'll be responsible for designing, coding, and maintaining software solutions for customer engagement. You will collaborate with team members to improve product architecture, implement best practices, and deliver high-quality products in an agile environment, impacting millions of users.

The Principal Software Engineer at Level AI will lead the engineering efforts, focusing on scalable systems design and mentoring junior engineers. Responsibilities include creating technical roadmaps, collaborating with stakeholders, and ensuring best practices throughout the software lifecycle.

The Tech Support Engineer is responsible for providing technical assistance and support to customers, troubleshooting issues, and collaborating with product and engineering teams to resolve problems. They will develop expertise in SaaS integrations and document best practices.

As an Enterprise Customer Success Manager, you will manage a portfolio of customers, ensuring they achieve maximum value from the Level AI platform. Responsibilities include driving product adoption, monitoring customer health, conducting business reviews, and advocating for customer needs, all while collaborating with internal teams.

The Enterprise Account Executive will focus on major strategic deals with large US companies, managing relationships with executives and facilitating the sales process. Responsibilities include holding discovery calls, product demos, prospecting new clients, delivering proposals, and collaborating with cross-functional teams to enhance customer experience.

As a Field Marketing Manager, you will develop and execute campaigns to build brand awareness and support sales growth. Responsibilities include overseeing customer marketing initiatives, managing digital campaigns, and analyzing performance metrics to reach revenue targets.

As a Lead Solutions Architect, you will work with technical teams to architect solutions for contact center operations, integrate AI products with telephony and CRM systems, and ensure successful customer implementations. You'll also mentor team members and advocate for best practices.

The Group Product Manager will lead product strategy by analyzing and prioritizing new features, driving product execution, collaborating with cross-functional teams, launching products, and managing the product lifecycle. They will continuously assess customer needs and emerging technologies to optimize product offerings and drive growth.

As a Lead Product Designer at Level AI, you'll collaborate with product managers to design user-centric solutions within the Enterprise SaaS product space. Responsibilities include overseeing the product design lifecycle, creating design artifacts, and establishing a design system. You should have a strong visual aesthetic and a user research orientation, with a passion for AI technology.

As a Sales Development Representative at Level AI, you will engage in sales research, prospecting, and outreach to generate qualified sales opportunities. Your role includes pitching solutions to potential customers, crafting engaging emails, and utilizing data to improve sales techniques and pipeline effectiveness.

The Senior Project Manager will serve as the primary contact for key clients, manage onboarding and technical requirements, collaborate with internal teams, and identify upselling opportunities. The role requires strong project management and technical skills to enhance customer experiences with AI-powered solutions.