The Account Management Associate will drive business growth by managing client relationships, ensuring retention, and maximizing transaction value. They'll work with clients to understand needs, design engagement strategies, enhance experiences with Lalamove, and contribute to long-term business success.

The Corporate Operations Associate at Lalamove is responsible for managing client communications regarding delivery schedules, monitoring driver performance, resolving delivery issues efficiently, preparing invoices, and supporting product improvements. This role requires daily interaction with customers and drivers, focusing on providing excellent service and improving driver loyalty.

In this role, the Senior Risk Analyst will develop and implement risk strategies for the Brazil market, conduct fraud investigations, coordinate with teams to enforce policies, monitor risk metrics, and lead process improvement initiatives to mitigate monetary losses.

The Customer Service Associate will manage inquiries and complaints from users and drivers, ensuring satisfaction and providing appropriate solutions. They will also monitor daily operations to match supply and demand and communicate effectively following company procedures.

Conceptualize content ideas, research and prepare concept treatments, produce 2D graphics for marketing projects, work with manager to develop content, design graphics with audience in mind.

The Corporate Operations Associate will manually match corporate orders with partner riders, process single and large volume order requests, coordinate with drivers for availability, and assist in fleet creation to meet client needs.

The Accountant will manage daily financial operations, handle bank reconciliations, support the payment cycle, ensure compliance with accounting standards, prepare financial reports, assist with GST filing, and support statutory audits. The role involves meticulous record-keeping and collaboration with management and headquarters on financial matters.

The People Operations Manager at Lalamove will lead hiring strategies, oversee HR operations, ensure compliance with employment laws, and support employee development. The role involves managing payroll and benefits, collaborating with management on growth strategies, and enhancing the overall candidate experience while embodying the company’s core values.

As an Account Manager, you will foster professional relationships with business clients, understand their operational needs, develop strategic account plans, manage client feedback, and prepare performance reports. Your role is crucial in achieving business targets and enhancing client satisfaction.

As a Transport Coordinator, you will manage shipping routes and delivery, ensure customer satisfaction, handle Proof of Delivery (POD) processes, and coordinate logistics staff. You will maintain logs, track shipments, and communicate with customers to foster profitable deals.

As a Sales Lead at Lalamove, you will acquire and onboard business users while developing professional relationships. Your role involves business development, enforcing sales standards, and leading a sales team to improve performance and close deals.

The Senior Sales Executive at Lalamove is responsible for promoting and selling delivery solutions through outbound lead generation. This includes acquiring corporate clients, preparing sales documents, negotiating deals, and maintaining client relationships to achieve sales targets.

As an Operations Support Associate, you will ensure data accuracy related to Driver Support, develop process improvements for various operations, and analyze data trends to enhance driver retention. You will collaborate with teams for driver engagement programs and need to have strong attention to detail.

As a Customer Service Associate at Lalamove, you will be the primary point of contact for customers and drivers, assisting with orders, handling complaints, and providing timely and professional service. Your role is critical in ensuring a positive experience, requiring strong communication skills and patience.

The Graphic Designer will support the marketing team by creating marketing communications materials including graphics, animations, and designs for various platforms. Responsibilities include developing creative concepts, managing progress with external agencies, and basic image manipulation while adhering to internal briefs and timelines.

The Sales Associate will engage in telesales, train business customers on product usage, provide information and resolve issues for clients, coordinate with internal teams, and generate weekly reports analyzing problems and solutions.

The Order Fulfillment Associate will be responsible for coordinating deliveries, managing logistics, preparing end-of-day reports and invoices, assisting clients with requests, and supporting sorting and packing as needed.

As a Project Coordinator at Lalamove, you will liaise with drivers and clients, coordinate logistics, prepare reports and invoices, arrange deliveries for events, and assist with customer requests and claims. Attention to detail and excellent communication skills are essential.

As a Sales Lead at Lalamove, you will manage and motivate your sales team to meet goals, analyze sales data to identify weaknesses, build effective sales processes, and leverage your extensive sales experience to drive business growth.

The Marketing Manager at Lalamove will oversee all marketing aspects in UAE, focusing on brand awareness, customer acquisition, and retention. Responsibilities include developing marketing plans, managing campaigns, deriving insights from data, and leading the local marketing team to achieve KPIs and growth targets.