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Invoca
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Marketing Tech • Software
The Manager of Agency Partnerships will focus on driving adoption and expanding relationships with reseller partners for Invoca's product. This role includes developing a sales pipeline, managing complex sales cycles, collaborating with internal teams, and ensuring accurate CRM updates. The position requires strong negotiation skills and effective communication to engage with partners and customers at all levels.
Marketing Tech • Software
The Senior Account Manager at Invoca will drive account success by owning a portfolio of corporate accounts, ensuring adoption and growth while meeting performance metrics. Responsibilities include strategic planning, relationship management, cross-functional collaboration, and managing negotiations for renewals and expansions.
Marketing Tech • Software
The Account Manager is responsible for driving customer success, cultivating relationships, and executing strategic account plans to ensure subscription renewal and growth. This role involves managing a portfolio of corporate accounts, conducting software demonstrations, and collaborating cross-functionally to achieve retention and expansion goals.
Marketing Tech • Software
As a Staff Product Manager for Conversational Messaging, you will lead the product vision and strategy across SMS and Webchat. You'll collaborate with cross-functional teams to optimize customer experience and lead conversion, ensuring alignment with business objectives and regulatory compliance, while managing a roadmap that integrates innovative AI capabilities within conversational messaging.
Marketing Tech • Software
The Senior Sales Development Representative will develop and maintain a pipeline of qualified leads, engage with prospects, conduct high-volume outreach, collaborate with the sales team, and share market insights. This role focuses on driving pipeline growth and creating sales opportunities while reporting to senior sales leadership.
Marketing Tech • Software
As the Software Architect for Infrastructure & Security at Invoca, you will lead technical initiatives in cloud infrastructure, focusing on SaaS applications. Collaborate with various engineering teams to create a cohesive technical vision, mentor engineers, and ensure production reliability. You will also participate in incident management and drive improvements in security practices while supporting compliance frameworks.
Marketing Tech • Software
As a Senior Software Engineer on the Omega team, you will enhance backend systems for reporting and analytics, focus on building scalable services, tackle complex data challenges, and provide mentorship while working collaboratively with cross-functional teams.
Marketing Tech • Software
The Contractor PR & Digital Content Program Manager at Invoca will lead PR initiatives, manage media relations, and spearhead a new podcast launch. This role combines external communications with content development, driving media strategies and relationships to enhance brand presence. The position requires creating narratives for product launches and securing speaking engagements, as well as managing all aspects of podcast production and promotion.
Marketing Tech • Software
The Director of Implementation leads the US Implementation team at Invoca, guiding customers through the onboarding process while managing and mentoring a team. This role focuses on achieving customer success and aligning implementation processes with business goals. The director is responsible for developing scalable frameworks, tracking KPIs, and advocating for customers' needs while fostering cross-functional collaboration.
Marketing Tech • Software
The Senior Product Marketing Manager will lead go-to-market strategy and execution for Google Ads solutions at Invoca. Responsibilities include driving business growth, engaging with customers, developing messaging, and tracking competitive landscape. They will collaborate with cross-functional teams to create content and deliver training to support product launches.
Marketing Tech • Software
As a Principal Customer Success Manager at Invoca, you will engage deeply with key customers, understanding their objectives and providing solutions. You'll manage customer success through onboarding, support, and strategic planning, aiming for high satisfaction and growth while coordinating various Invoca team efforts to ensure success.
Marketing Tech • Software
The Customer Success Manager will manage a portfolio of customers in the Financial Services and Home Services sectors, driving adoption and retention through strategic account planning and data-driven insights. The role includes acting as a trusted advisor, leading training sessions, identifying risks and opportunities, and fostering long-term relationships to ensure customer satisfaction and loyalty.
Marketing Tech • Software
As a Software Engineer II at Invoca, you will develop features for a customer data platform, mentor team members, manage complex projects, diagnose issues, maintain documentation, and engage in proactive communication about production problems.
Marketing Tech • Software
The Staff Data Scientist at Invoca will research and implement advanced machine learning techniques and lead projects focusing on conversational intelligence, optimizing model performance, and mentoring team members in data science practices.
Marketing Tech • Software
Invoca invites individuals to join their Talent Community for career opportunities in various teams such as Engineering, Product, Sales, Marketing, and Customer Success. The community offers updates on job openings and company news, emphasizing Invoca's commitment to innovation in AI and machine learning-powered Conversation Intelligence.
Marketing Tech • Software
The Reseller Account Executive at Invoca will manage relationships with reseller partners, driving product adoption and revenue growth. This role involves developing sales strategies, working with internal teams, and presenting to partners and customers while maintaining up-to-date records in the CRM system.