Search the 12 jobs at Invoca

As the Staff Product Manager for Conversational Messaging, you will define and implement the product vision, manage cross-functional teams, and optimize AI-driven, multi-channel communication strategies for improved customer experience and revenue growth.

As a Staff Data Scientist at Invoca, you will lead the development and implementation of machine learning models and techniques, focusing on conversation intelligence and optimization for marketing and sales. This includes conducting research, mentoring team members, and creating efficient workflows for data curation while applying generative AI techniques and advanced algorithms.

In this role, you will identify and nurture prospects, build the sales pipeline, and engage with potential clients through strategic outreach and communication of Invoca's solutions. You will work closely with the sales leadership to drive growth and provide valuable feedback to improve offerings.

The Strategic Account Director will work with major clients to promote Invoca's products, identify revenue opportunities, lead account management strategies, conduct sales presentations, and travel across the U.S. and Canada to meet client needs, all while collaborating closely with marketing and customer success teams.

The Marketing Revenue Operations Manager at Invoca will lead operational and strategic initiatives within the marketing team, focusing on improving processes for demand generation, managing the marketing automation platform (Marketo), and utilizing data analytics for campaign optimization. The role involves collaboration with various stakeholders to drive growth and ensure efficient execution of marketing campaigns.

As a Senior Product Manager, you will prioritize and deliver new integrations, collaborating with various teams to enhance customer experience. Your role includes defining integration strategies, engaging with clients, and managing relationships with developer consultants, ensuring customer needs are met through effective product lifecycle contributions.

The Senior Software Engineer will write high-quality code, take responsibility for complex projects, identify areas for improvement, and diagnose production issues. The role involves collaborating with team members, operating independently, and utilizing various technologies to enhance call handling in Invoca's services.

As a Senior Site Reliability Engineer at Invoca, you will manage observability tools and Kubernetes services, scale infrastructure, and ensure platform reliability. You will collaborate with development teams to optimize services, participate in on-call rotations, and solve complex engineering problems.

The Digital Technical Account Manager will improve product adoption and customer success through technical consultations, solution design, and project management. Responsibilities include customer engagement, implementation of technical features, account monitoring, training, and advocating for customers' needs.

As an Analytics Services Manager, you will create and present actionable insights derived from large datasets to customers, help improve their business outcomes, conduct audits for report accuracy, and support customer-facing review meetings. You'll collaborate with Customer Success and Data Science teams.

The Reseller Account Executive leads the reseller business for Invoca, focusing on driving product adoption and expanding relationships with partners. This role involves managing sales cycles, developing strategies, and collaborating with internal teams to meet revenue targets. The position requires strong negotiation skills and effective communication with both partners and C-suite executives.

Invoca invites individuals to join their Talent Community for career opportunities in various teams such as Engineering, Product, Sales, Marketing, and Customer Success. The community offers updates on job openings and company news, emphasizing Invoca's commitment to innovation in AI and machine learning-powered Conversation Intelligence.