Intelligent Technical Solutions
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Join Intelligent Technical Solutions as an IT Technician I providing onsite and remote IT support. Handle system updates, troubleshooting, and maintain high IT service standards. Resolve technical issues with workstations, printers, applications, and networking. Key performance indicators include first-touch closed tickets, utilization, and CSAT scores.
The Project Engineer will lead innovative technology projects, enhance IT system performance, and promote team collaboration while delivering excellent client solutions. They will manage key project implementations with a focus on optimizing infrastructure systems, including configuration and deployment of hardware and software solutions. Experience in a consulting environment and familiarity with various IT systems is essential.