The Customer Service Supervisor will oversee daily operations, train staff, monitor performance, and optimize customer service efficiency and satisfaction.

This role leads marketing initiatives in Japan for iHerb, focusing on customer acquisition, marketplace strategy, and promoting brand awareness through digital campaigns and cross-functional collaboration.

The Sr. Manager of eCommerce Marketing will develop and execute digital marketing strategies to drive sales and enhance brand engagement for health and wellness products.

The SVP of House Brands will lead iHerb’s private brand portfolio, managing strategy, growth, and financial performance to transform it into a multi-billion-dollar business.

The Equipment Operator will operate various warehouse equipment, follow safety procedures, manage product loading/unloading, and maintain cleanliness in the work area.

The Senior Data Scientist will develop machine learning models, mentor juniors, analyze data, and recommend business solutions to enhance user experience.

The Procurement Manager will oversee team strategy, manage supplier relationships, ensure inventory availability, and drive improvements in planning processes for iHerb's supply chain.

Lead iHerb’s global social media strategy, mentor a team, create content, enhance influencer partnerships, and drive social commerce initiatives.

The Senior Marketing Manager will enhance brand awareness in Japan, drive customer acquisition and retention, and manage marketing initiatives across various digital channels, overseeing partnerships and local campaigns.

The Marketing Manager will lead iHerb's Brand Partnership efforts, managing vendor relationships and executing marketing strategies and campaigns.

The Senior Digital Merchandiser will execute online merchandising strategies for a major B2C retailer, optimizing customer experience and driving sales growth through analytics and collaboration across teams.

The Customer Service Specialist engages with customers via various channels, addresses inquiries and complaints, manages accounts, and coordinates with internal teams to enhance customer loyalty and service quality.

The Director of US Growth Strategy will lead iHerb's US market growth, focusing on ecommerce strategies, cross-functional collaboration, and brand development. They will analyze market trends, manage budgets, and report performance to executives.

The Vice President of Customer Data Strategy will lead customer data strategy, enhancing personalization and retention through analytics and cross-functional collaboration.

The Senior DevOps Engineer will lead the DevOps team by providing technical leadership, coaching, and mentorship while optimizing system architecture and project efficiency.

The Sr. Database Reliability Engineer II will manage and optimize database systems, mentor team members, plan for storage and security, and improve performance.

The Customer Service Supervisor manages daily department operations, leads team development, ensures service quality, and implements process improvements to enhance customer satisfaction.