Search the 38 jobs at HUMAN

Lead and manage a team of cybersecurity analysts for 24/7 support. Ensure adherence to SLAs and handle critical customer incidents while collaborating with various teams. Improve processes for efficiency and enhance product documentation and customer experience.

The Manager of Technical Security Customer Operations will lead a team of cybersecurity analysts providing 24/7 support for products. Responsibilities include managing incident resolution, tracking performance against SLAs, collaborating with customers and internal teams, and improving operational processes and documentation.

As a Technical Security Customer Operations Manager, you'll lead a team of cybersecurity analysts, manage customer incidents, contribute to technical solutions, and ensure customer satisfaction while handling 24/7 support operations.

As a Manager of Technical Security Customer Operations, you will lead a team of cybersecurity analysts, manage 24/7 support, resolve critical customer incidents, and improve internal processes. You'll collaborate with internal and external stakeholders to enhance customer satisfaction and product usability.

The Manager of Technical Security Customer Operations will lead a team of analysts in providing 24/7 support for cybersecurity products. Responsibilities include managing customer incidents, track team performance, liaising with customers for feedback, collaborating with internal teams, and improving service efficiency and documentation.

The Manager of Technical Security Customer Operations will lead a team of cybersecurity analysts in delivering 24/7 support, managing customer incidents, and driving improved operational efficiency. The role involves collaboration with multiple teams to enhance product self-service capabilities and continuously improve processes based on lessons learned.

As a Manager in Customer Operations, you will lead a team of cybersecurity analysts in 24/7 support, handle high-velocity customer incidents, maintain operations, oversee issue resolution, communicate progress to stakeholders, and continuously seek improvements for customer satisfaction and internal processes.

The Manager of Technical Security Customer Operations will lead and mentor a team of cybersecurity analysts, manage 24/7 support operations, resolve critical customer incidents, and collaborate with internal teams for continuous improvement and customer satisfaction. Responsibilities include overseeing daily performance, ensuring adherence to SLAs, and maintaining communication with stakeholders.

The role involves leading and mentoring a team of cybersecurity analysts, managing 24/7 support operations, overseeing incident resolution, and collaborating with customers and internal teams to enhance service delivery and customer satisfaction.

The Manager of Technical Security Customer Operations will lead a team of cybersecurity analysts managing 24/7 support for products, handle critical customer incidents, supervise issue resolution, collaborate with customers for feedback, and drive internal process improvements.

Lead and mentor a team of cybersecurity analysts in providing 24/7 support for product issues, manage critical incident resolution, collaborate with customers for needs assessment, contribute to process improvements, and ensure overall customer satisfaction.

As a Sr. Python Engineer, you will design and maintain data ingestion systems for Ad Tech standards, focusing on Ads.txt and Sellers.json. Responsibilities include collaborating with various teams to integrate data and develop tools for investigations against ad fraud.

The Technical Writer will create clear and comprehensive technical documentation for various audiences, collaborate with cross-functional teams to gather information, improve existing materials, identify usability opportunities, and contribute to the growth of the Technical Writing team.

As a DevOps Engineer, you will improve infrastructure performance and performance experience, monitor production systems, and mentor engineering teams. You will work on complex backend systems to support high user traffic.

As a Senior Full Stack Engineer, you will own the development of client-side features for Code Defender, collaborating with cross-functional teams to enhance application security and user experience. You will leverage cutting-edge technologies in both frontend and backend, ensuring high performance and compliance with security standards.

As a Senior Data Scientist, you will conduct research and develop algorithms to detect bots and combat fraud. You'll collaborate with Product, Engineering, and Analysts to enhance bot detection and optimize data and ML infrastructure while leading projects and supporting best practices in Data Science.

As a Full Stack Engineer, you will develop client and server features for HUMAN’s Bot Defender, focusing on user experience and large-scale data management. Responsibilities include leading feature development, collaborating with teams, maintaining production services, and implementing UI/back-end features using modern technologies.

The Senior Product Manager will create a product vision within the Enterprise product portfolio, manage the product lifecycle, and collaborate with teams such as Engineering, Sales, and Product Marketing to deliver industry-leading solutions for customers. This role requires driving feature delivery and effective communication of product value.

The Data Product Manager will lead the development of innovative security solutions, collaborate with cross-functional teams, drive product vision and strategy, engage with customers, analyze data, and enhance customer experience.

As a Senior Data Engineer, you'll lead the design and development of data flows and pipelines, manage existing data aggregation processes, and optimize data usage in collaboration with analysts and scientists.