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As a Senior Product Manager, you will own the user experience for homeowners accessing home equity investments. Responsibilities include analyzing user data, collaborating with engineering and design teams, iterating user experiences, and communicating insights to stakeholders.
As an Engineering Manager at Hometap, you will manage two teams of software engineers to ensure timely, high-quality software delivery, collaborate across departments, maintain engineering processes, and foster team culture while contributing to code and mentoring team members.
As a Homeowner Support Specialist at Hometap, you will serve as the first line of contact for homeowners, managing inquiries and providing support via calls, emails, and chat. Your focus will be on ensuring outstanding customer experiences, de-escalating issues, documenting interactions, and collaborating with the sales team to improve processes.
