Search the 15 jobs at HHAeXchange

The Workforce Analyst supports real-time management of call center resources, ensuring effective staffing and communication based on call volume forecasts. Responsibilities include monitoring agent productivity, maintaining attendance records, verifying payroll accuracy, and implementing best practices for workforce optimization. The role requires strong analytical and customer service skills, utilizing various software tools for performance tracking and reporting.

The Data & Business Intelligence Analyst will manage the data lifecycle, build ETL pipelines, design data models, create BI dashboards, conduct analyses, and collaborate with stakeholders to drive data-driven decision-making and continuous improvement.

The Salesforce Service Cloud Administrator will manage and optimize the Salesforce Service Cloud environment, support and troubleshoot user issues, customize the platform, develop reports and dashboards, train users, ensure compliance with data protection regulations, and collaborate with other teams for system enhancements.

As a Mid-Market Account Executive at HHAeXchange, you will drive new business by selling to homecare agency executives. Responsibilities include managing the full sales cycle, lead generation through cold calling, conducting discovery calls and demos, and collaborating with other departments to provide feedback and achieve quotas.

The Knowledge Management Specialist will create, update, and manage content within the knowledge management environment, ensuring clarity and accessibility for users. They will also bridge communication between subject matter experts and users, assist in structuring the Knowledge Base, and potentially create video content. The role requires management of multiple projects and collaboration with teams.

The NetSuite Administrator will manage, customize, and support the NetSuite ERP system. Responsibilities include daily operations, user support, customization, data management, integration, reporting, and continuous improvement efforts. The role involves working closely with Finance and Accounting teams to enhance system efficiency and support business growth.

The Director of Trading Partner Relationships at HHAeXchange leads and manages partnerships with trading partners in the healthcare sector. Responsibilities include establishing relationship management practices, improving performance outcomes, overseeing interoperability efforts, and collaborating with cross-functional teams to enhance data exchanges. This role requires strong leadership and project management skills, focusing on compliance with EDI standards and achieving KPIs.

The Senior QA Engineer at HHAeXchange will design, implement, and execute test plans for a healthcare SaaS platform, focusing on ensuring software quality and reliability. Key responsibilities include manual and automated testing, defect tracking, and collaborating with cross-functional teams while mentoring junior QA members.

The Account Executive will drive new business sales for the company's SaaS platform, manage the full sales cycle from prospecting to closing, conduct online software demonstrations, and collaborate with cross-functional teams to achieve monthly revenue targets.

The Director of Enablement is responsible for leading the enablement team, creating alignment with sales and operational goals, and developing strategies and training programs to support customer-facing teams. They oversee internal knowledge management and ensure resources align with product updates and go-to-market strategies, while also collaborating closely with various departments to maintain effective communication and change management.

The Strategic Partner Manager will manage and optimize relationships with trading partners focusing on data interoperability. Responsibilities include enhancing partner experience, ensuring successful onboarding, resolving challenges, and collaborating with internal teams to drive operational excellence. This role involves strong communication, strategic thinking, and maintaining documentation in Salesforce.

The Data Analyst will monitor and analyze data flows and integrations to ensure operational excellence. Responsibilities include resolving data issues, enhancing interoperability, analyzing performance metrics, and collaborating with cross-functional teams to improve data quality and integration processes.

The Director of Financial Planning & Analysis will lead a team of analysts and collaborate with C-level executives to oversee financial processes such as forecasting and budgeting, supporting strategic initiatives including M&A activities, and conducting detailed financial analysis to drive strategic decision-making.

The Director of Growth Marketing will lead and develop a team focused on demand generation, pipeline acceleration, and integrated marketing campaigns to meet growth targets. Responsibilities include strategizing campaign execution, collaborating with sales and marketing teams, and measuring ROI to identify improvement opportunities.

The Senior Software Engineer will design, develop, and maintain scalable and secure software solutions for the SaaS platform, collaborating with cross-functional teams. Responsibilities include implementing best practices, performing code reviews, addressing technical debt, and mentoring junior engineers.