Senior Manager, Revenue Operations

Posted 4 Days Ago
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Metropolitan Area Apt, ON
Hybrid
145K-165K Annually
Senior level
Healthtech • Software
The Role
The Senior Manager, Revenue Operations will optimize go-to-market strategies, enhance forecasting accuracy, and manage sales planning activities. Responsibilities include collaborating with various teams to design and track KPIs, oversee territory management, and drive operational excellence while providing actionable insights into GTM effectiveness.
Summary Generated by Built In

HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.

 

We are seeking a Senior Manager, Revenue Operations to join our team. This role offers the opportunity to address complex challenges, design scalable processes, and drive operational excellence across our go-to-market (GTM) strategy. You will collaborate with GTM leaders to optimize territory management, provide data-driven insights, and ensure adherence to GTM guidelines in a dynamic, fast-paced environment.

 

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Job Duties

  • Act as a strategic thought partner to the VP of Revenue Operations, identifying and solving key challenges.
  • Support the VP in managing forecasting cadences.
  • Assist with sales planning activities, including account enrichment, market segmentation, territory mapping, capacity planning, and designing sales compensation plans.
  • Develop and track KPIs to monitor performance, forecasting, and funnel management to achieve growth targets.
  • Collaborate with the Revenue Systems team to build infrastructure supporting new GTM motions and channels.
  • Provide actionable insights on the effectiveness of GTM initiatives.
  • Partner with Sales Leadership, Finance, and Revenue Operations to design efficient, scalable, and predictable GTM processes.
  • Lead GTM experimentation, driving innovation and optimization.

Other Job Duties

  • Other duties as assigned by supervisor or HHAeXchange leader.

Travel Requirements

  • Travel up to 10%, including overnight travel

Required Education, Experience, Certifications and Skills

  • 6+ years of experience in GTM/Revenue/Sales Operations or Management Consulting.
  • Advanced proficiency in Microsoft Excel.
  • Power user of Salesforce, including reports, dashboards, and familiarity with other sales productivity tools.
  • Experience designing and managing GTM processes in complex organizations.
  • Familiarity with SQL and Business Intelligence tools (e.g., Tableau) is a plus.
  • Proven ability to fine-tune processes, analyze data, and present actionable insights.
  • Experience in sales planning activities such as target market analysis, territory mapping, capacity planning, and quota allocation.
  • Self-starter with a strong work ethic and integrity.
  • Adaptive to change, with strong collaboration skills across cross-functional teams.
  • Strategic, intellectually curious, and effective at solving complex problems with clear, fact-based recommendations.
  • Detail-oriented with excellent written and verbal communication skills.

The base salary range for this US-based, full-time, and exempt position is $145,000 - $165,000 not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.

 

This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.


HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.


Top Skills

Excel
Salesforce
SQL
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The Company
HQ: New York, NY
502 Employees
On-site Workplace
Year Founded: 2008

What We Do

At HHAeXchange, we believe that healthcare should be simple, effective, and transparent.

Since 2008, HHAeXchange has been at the forefront of delivering better homecare by helping payers and providers achieve operational efficiency, increase compliance, and improve patient outcomes.

Today, HHAeXchange is the premiere homecare management software for the Medicaid LTSS population. Our acquisition of Annkissam, a leading provider of enterprise software for self-direction services, allows us to deliver the most complete, end-to-end homecare management solution in the market.

We act as the single source of truth in connecting providers, payers, and members through our intuitive web-based platform, enabling unparalleled communication, transparency, and visibility.

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