The IT Support Analyst II provides technical support to clients, troubleshoots issues, manages user accounts, and assists in implementing IT policies. This role requires strong technical skills and problem-solving abilities.

The Service Desk Supervisor manages a team of analysts, ensuring high-quality service and performance. Responsibilities include training, coaching, performance evaluation, and improving service delivery while maintaining compliance with standards such as HIPAA.

The Service Desk Supervisor manages daily operations of a service desk team, ensuring quality customer service, training, and performance evaluation of staff while collaborating with management to improve service delivery.

The Service Desk Supervisor manages daily operations, develops team members, ensures compliance with standards, monitors performance metrics, and supports service delivery improvement.

The Service Desk Supervisor manages daily activities, develops agents, ensures quality standards, and analyzes performance metrics in service center operations.

The Service Desk Supervisor oversees service desk operations, manages agent performance, ensures exceptional customer service, and collaborates on process improvements.

The Service Desk Analyst I provides Tier 1 support to hospital clients, addressing basic IT issues, ensuring excellent customer service, and adhering to established SLAs. Responsibilities include troubleshooting, problem-solving, knowledge base utilization, and participation in ongoing training to enhance skills in client-specific applications.

The Service Desk Analyst I is responsible for providing remote IT support, assisting customers with inquiries, troubleshooting issues, processing transactions, documenting case information, and ensuring prompt customer service in a team environment. This role requires effective communication and problem-solving skills.

The Service Desk Analyst I will provide remote IT support to customers, addressing inquiries and concerns while ensuring prompt and courteous service. Responsibilities include troubleshooting issues, processing call transactions, and following standard procedures. Strong customer service and communication skills are critical for success in a fast-paced environment.

Provide Tier 1 IT support for hospital clients, addressing customer service inquiries and resolving issues using problem-solving skills and following established procedures. Participate in ongoing professional development and maintain knowledge of relevant applications and technologies.

The Recruiter is responsible for sourcing candidates for IT roles, qualifying them, scheduling interviews, and maintaining relationships with clients and candidates.

The Service Desk Analyst II interacts with customers to address inquiries and support issues, efficiently recording transactions and following protocols for service delivery.

The Service Desk Analyst II supports IT customers via a call center by providing remote assistance, troubleshooting issues, and ensuring great customer service through effective communication and follow-up.

The Sales & Marketing Operations Specialist supports sales and marketing teams by managing CRM systems, ensuring data integrity, generating reports, and assisting in strategy implementations. This role also collaborates with marketing for collateral development and event support.

The Sales & Marketing Operations Specialist supports sales and marketing teams with system management, data reporting, and coordination of growth initiatives.

The Regional VP of Sales leads business development and client relationships, driving sales growth and managing strategic client interactions in the healthcare sector.

The VP of Strategic Solutions is responsible for driving strategic alignment across teams, enhancing client relationships, supporting business development, and achieving revenue growth through collaboration and innovative solutions.

The Account Manager develops territory accounts, builds client relationships, drives sales, manages customer service, and oversees staffing solutions delivery.

The Service Desk Analyst II interacts with customers to provide support, troubleshoot issues, and ensure effective communication while maintaining service documentation.

The Service Desk Analyst II provides remote IT support, solves customer issues, maintains service standards, and documents interactions using ticketing systems.