Search the 30 jobs at Granicus LLC

As a NetSuite Administrator, you will configure and maintain the NetSuite application, engage with end-users to identify business needs, provide technical assistance and training, support data maintenance, develop custom application extensions, and collaborate with third-party consultants to enhance system performance.

The Content Migration Specialist will migrate existing web content, images, and documents into the govAccess platform, ensuring accessibility and compliance with guidelines such as WCAG. The role involves effective communication throughout the transition process while maintaining high-quality standards. Building a understanding of the govAccess platform and collaborating with the implementation team are key responsibilities.

The Backend Web Developer supports Simpleview CRM, works with team members to deliver high-quality code, resolves debugging issues, writes SQL scripts, manages timelines, and ensures proper functioning of applications while maintaining code standards. They also peer review development work and provide project updates.

The Digital Designer at Granicus will create and execute design assets for various projects, including web design, branding, and digital marketing materials. The role requires collaboration with art directors and maintaining organization and detailed work processes. The designer will contribute creatively to brainstorming sessions and develop original designs while understanding client needs and expectations.

The Training Specialist will facilitate technical and soft skills training for Customer Experience teams using diverse adult learning methodologies. Responsibilities include delivering engaging training sessions on software tools like Salesforce and ServiceCloud, as well as essential soft skills to enhance customer interactions. The role emphasizes creating an inclusive learning environment and continuous improvement based on feedback.

The Software Engineer 5 role at Granicus involves leading the design and development of enterprise-level software solutions, mentoring junior developers, maintaining automated test suites, and collaborating with cross-functional teams. The engineer is expected to solve complex technical challenges, ensure high-quality code delivery, and stay informed on industry trends.

The Senior DevOps Engineer will focus on Elasticsearch Observability, implementing ELK stack solutions, managing indices, designing centralized logging, and optimizing configurations. Responsibilities include developing CI/CD pipelines, infrastructure automation, and container orchestration while mentoring junior engineers.

The Technical Support Representative Tier 1 provides technical assistance and support for Granicus applications, addressing customer inquiries through various channels. Responsibilities include troubleshooting software issues, documenting customer interactions, escalating complex cases, and staying informed on product updates to enhance customer satisfaction and service delivery.

As a Senior Software Engineer UI/UX Developer at Granicus, you will develop platform services for various government applications. You'll collaborate with teams to create scalable and user-friendly UI/UX designs, utilize modern front-end technologies, and lead technical initiatives within the organization.

The Technical Support Representative will troubleshoot and resolve complex technical issues for clients, primarily involving audiovisual systems and cloud-based software. You'll work directly with customers to document issues, ensure SLA compliance, and collaborate with engineering teams. Responsibilities include on-call support and training junior staff, with a focus on client communication and problem-solving.

The Senior Financial Analyst at Granicus will collaborate with the FP&A Manager and executive leadership to develop budgets, conduct financial analyses, analyze variances, and prepare investor presentations. The role requires advanced financial modeling skills and the ability to provide data-driven recommendations to executives.

The SOC Analyst II will defend against cyber security threats by monitoring security tools, responding to alerts, investigating security events, and executing threat hunting procedures. The role involves documentation, communication of incident statuses to stakeholders, and continuous learning to improve security operations.

As a Senior UI Designer at Granicus, you will manage and expand the design system across multiple products and engineering teams. Your main responsibilities will include improving the existing design system, ensuring the quality and alignment of UI components with stakeholders, and collaborating with designers and developers using Figma and Storybook to enhance the design process.

As a Senior Data & Insights Consultant at Granicus, you will analyze data from digital marketing campaigns, develop actionable insights, and present findings through dashboards and reports, ensuring effective communication with clients. You'll collaborate with cross-functional teams to enhance project deliverables and support the growth of customer relationships, while mentoring junior staff.

As a Technical Support Specialist at Granicus, you will handle escalated cases from Tier 1 support, resolve advanced technical issues, document troubleshooting progress, maintain information security, and enhance customer satisfaction through effective communication and problem resolution.

As a Senior Detection Engineer at Granicus, you will enhance the Cyber Defense program by managing detection engineering, executing threat hunting, and ensuring the security of the organization's information assets. Responsibilities include building detection capabilities, optimizing SOC operations, and collaborating with cross-functional teams to respond to security incidents.

The Software Engineer at Granicus develops and supports SaaS-based web applications, collaborating with stakeholders and improving product design. Responsibilities include writing unit tests, mentoring team members, and managing product deployments.

The Project Manager will oversee the implementation of digital services for government clients, managing customer projects through their lifecycle. Responsibilities include creating project plans, tracking progress, advising clients, conducting discovery sessions, and facilitating training on the AMANDA product to enhance client service delivery.

The Senior Software Engineer will lead technical tasks, contribute to Granicus products, mentor team members, and collaborate with stakeholders to deliver SaaS solutions. Responsibilities include enhancing product design, troubleshooting production issues, and providing technical leadership within the team.

The Digital Media Analyst at Granicus will manage and execute digital media campaigns across various platforms, including Google and social media. Responsibilities include optimizing campaigns, managing budgets, providing client strategy, and generating performance reports. The role requires strong analytical skills and familiarity with digital marketing tools. Close collaboration with internal teams is essential to drive effective marketing communications and support client objectives.