Search the 49 jobs at Granicus LLC

The Manager of Technical Support is responsible for ensuring high-quality support for customers using Granicus products. Key duties include managing the support team, handling escalated customer issues, collaborating with product and engineering teams for bug fixes, hiring, training, and enhancing the technical skills of the team, and ensuring customer satisfaction.

The Enterprise Account Executive is responsible for generating subscription sales for the Granicus Experience Cloud, focusing on driving revenue in the Govtech SaaS vertical. This role involves collaborating with marketing, leading sales efforts, crafting value propositions, and guiding prospects through the purchasing process to enhance interactions between government and constituents.

The Associate Product Manager at Granicus will engage in product development, collaborating with cross-functional teams to enhance government technology solutions. Responsibilities include prioritizing features, analyzing user experience, and leveraging data to inform product decisions. The role demands strong relationships with engineers, data analysts, and leadership to drive product execution and improve user satisfaction.

As a Technical Support Manager at Granicus, you will lead the Technical Support Team, overseeing recruiting, coaching, and performance management. Your role includes ensuring effective staffing, addressing customer escalations, and driving transformational change to enhance the overall customer experience through strategic initiatives and trend analysis.

You will be responsible for enhancing Granicus's security operations by leading efforts in cybersecurity monitoring, detection, and response. Your role involves analyzing cyber incidents, identifying threats, and utilizing various SOC tools and knowledge of operating systems and networking concepts to protect the organization.

As a Small-Medium Government Account Executive, you will drive sales for Granicus, focusing on local government clients. Your role involves generating leads, crafting value propositions, conducting client presentations, and collaborating with the marketing team. You will manage all sales activities in your territory and require approximately 50% travel to meet clients and prospects.

The FP&A Associate will support the evaluation and execution of M&A opportunities, develop financial models and valuation analyses, and partner with leadership on post-merger integration and financial assessments. This role involves strategic project delivery and close collaboration with the FP&A team and corporate development to enhance financial outcomes for acquisitions.

The DevOps Engineer III will be responsible for enhancing development processes, automating delivery, and providing technical leadership. Key tasks include mentoring engineers, supporting the SRE team, maintaining systems, and automating CI/CD pipelines.

The Solution Consultant leads the technical evaluation stage of the sales process in government technology. They identify customer needs, conduct workshops, and develop strategies for improved digital experiences. The consultant builds strong relationships with clients and ensures customer satisfaction throughout the sales cycle, while guiding agencies with technology solutions.

As a Project Manager, you will oversee the successful implementation of software projects, create project plans, facilitate requirements gathering, and ensure clients receive effective training on the Digital Services platform. You will document processes, manage project risks, and collaborate closely with clients to optimize their use of the system.

Granicus is hiring a Small-Medium Government Account Executive to drive sales generation and market expansion within the designated territory. This individual will collaborate with the Marketing Team, facilitate collaborative selling opportunities with partners, lead pursuit teams for larger-scale opportunities, and develop a comprehensive sales plan to surpass predefined sales targets.

The SLED Account Executive will drive sales generation and market expansion in local government, develop and execute sales plans, collaborate with marketing for lead generation, craft value propositions, and maintain thorough documentation in Salesforce while managing the full sales process and fostering client relationships.

The SLED Account Executive is responsible for driving sales generation, collaborating with the marketing team for lead management, crafting value propositions, leading pursuit teams for larger opportunities, and managing all sales activities within a designated territory. This role requires an emphasis on effective prospecting, opportunity closure, and utilizing CRM software to track and manage leads.

The Account Associate is responsible for managing warm leads, selling online advertising to local businesses, achieving sales goals, and using Salesforce CRM to track progress. Daily responsibilities include making outbound calls, educating customers about advertising solutions, and responding to inbound leads.

As a Content Coordinator at Granicus, you will collaborate with project managers to plan and execute website builds using Simpleview CMS. Your responsibilities include verifying deliverables, creating layouts, identifying content needs, and collaborating with teams to ensure projects are completed successfully.

As a Senior Site Reliability Engineer, you will enhance system connectivity, optimize customer microservice architecture, improve environment scalability and latency, support diverse product applications, and build tools for engineering teams while providing on-call support.

The Senior Software Engineer at Granicus will lead the development of platform services, focusing on scalable distributed systems and SaaS solutions. Responsibilities include mentoring team members, maintaining services, collaborating with stakeholders, and evolving expertise in cloud, microservices, and DevOps.

The Senior Software Engineer will focus on developing platform services for Granicus, collaborating with stakeholders to deliver SaaS solutions, maintaining distributed systems, and mentoring within the tech organization.

The Senior Software Engineer at Granicus develops and maintains platform services for the Govtech industry, focusing on scalable distributed systems, SaaS solutions, and contemporary technologies. They provide technical guidance and mentorship within the development team while collaborating with stakeholders to enhance community engagement tools for government agencies.

The SEO Specialist will analyze and review client websites, collaborate with SEO Analysts, manage link building activities, perform Google Analytics QA, and conduct keyword research. Responsibilities also include technical audits, implementing on-site SEO enhancements, and optimizing content for search engines.